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Ford of Cookeville

Cookeville, TN

4.9
1,143 Reviews
Ford of Cookeville is located at 1600 Interstate Drive in Cookeville, TN. We service the Nashville, Knoxville, Murfreesboro and Lebanon areas, and we are dedicated to exceeding your customer service expectations. Our large inventory and wide selection of new and used models, along with competitive pricing and lifetime warranty allow us to make you a great deal on the Ford of your choice. Our friendly, professional sales staff is here to answer your questions and listen to your needs, and our goal is to assist you in making a confident decision.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,143 reviews

February 07, 2024

Lyle was an excellent salesman who kept us updated through the process of ordering a vehicle. He answered our questions, and was very well versed in all aspects of how the car (Maverick) operated. I More

by joneskdns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz Five Stars
Feb 09, 2024 -

Ford of Cookeville responded

Hi, thank you so much for your feedback about Ford of Cookeville! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

February 01, 2024

Damarius is an outstanding salesman and person. He went above and beyond for me and made my car buying experience a breeze. I was in and out in just a few hours with exactly what I wanted! I will c More

by Caitlynn Jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damarius Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Layne
Feb 03, 2024 -

Ford of Cookeville responded

Hi Caitlynn, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Cookeville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 28, 2024

Nathan was great to work with! We have been to other dealerships and left feeling horrible with sales associates who were rude and disrespectful. But nothing like that at Ford Linc More

by Bnholcomb42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Ford of Cookeville responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Ford of Cookeville to have earned it. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

January 22, 2024

Nathan was attentive and caring. He took his time to show me multiple vehicles, and made sure I understood the benefits of a certified pre owned vehicle. I highly recommend Nathan Fo More

by Joey Rylander
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Ford of Cookeville responded

Hi Joey, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Cookeville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 16, 2024

My purchase at Ford of Cookeville was a great experience. Lyle Heinz did an amazing job taking care of me through my purchase stayed in contact with me made it a breeze. He even followed up with me a few day More

by codyariola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
Jan 17, 2024 -

Ford of Cookeville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ford of Cookeville. Thanks for the recommendation, and have an amazing day!

January 13, 2024

We had great service, quick in and out purchase! Full tank of gas, detail and great customer service! More

by Actuallychar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Ford of Cookeville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 11, 2024

We purchased our GMC Yukon Saturday Afternoon with the help of our sales rep, Lyle Heisz. This is our 2nd vehicle we have purchased from Ford of Cookeville. Lyle Heisz answered all of our questions an More

by chesneylee11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
Jan 12, 2024 -

Ford of Cookeville responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

January 05, 2024

I went to cookeville ford and dealt with Emily Dunham and she was very accommodating, she worked hard to find me the right car, and she did and I bought it. More

by Adamsrobin14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Dunham
Jan 07, 2024 -

Ford of Cookeville responded

Hi, we're happy you found our staff so supportive during your experience here at Ford of Cookeville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 03, 2024

Great experience at this dealership. Lyle made the process easy. We were comfortable with the whole process. More

by katbarrow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
Jan 05, 2024 -

Ford of Cookeville responded

Hello, we are pleased to hear of your experience with us here at Ford of Cookeville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

January 03, 2024

This is the second vehicle we have bought from Lyle. He is the best. No high pressure just wants to find what you want and you be happy with your choice. Very personable and genuinely caring. Lyle More

by thhobbs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
Jan 05, 2024 -

Ford of Cookeville responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Cookeville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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