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Ford of Cookeville

Cookeville, TN

Overview
Employees
Reviews
Vehicles
4.9
1,143 Reviews
Ford of Cookeville is located at 1600 Interstate Drive in Cookeville, TN. We service the Nashville, Knoxville, Murfreesboro and Lebanon areas, and we are dedicated to exceeding your customer service expectations. Our large inventory and wide selection of new and used models, along with competitive pricing and lifetime warranty allow us to make you a great deal on the Ford of your choice. Our friendly, professional sales staff is here to answer your questions and listen to your needs, and our goal is to assist you in making a confident decision.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,143 reviews

February 29, 2024

Best Salesman I have dealt with , especially on a Used Car. Very smooth transaction. We will be dealing with them again! More

by Carolynmcbride50@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Layne helped with Financing and was great.
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Mar 03, 2024 -

Ford of Cookeville responded

Hi, here at Ford of Cookeville, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

February 28, 2024

If you are in the market for a car, you can’t go wrong when you choose Nathan Monroe at Ford of Cookeville. Nathans knowledge, patience, and dedication to his customers is unmatched! He definitely makes y More

by Broncobrunette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2024 -

Ford of Cookeville responded

Hi, thank you so much for your feedback about Ford of Cookeville! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

February 27, 2024

Nathan is an amazing person, great and friendly. He listens and answers our questions and concerns. I recommend working with him and I will be back to see him again! More

by Nhuffman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 02, 2024 -

Ford of Cookeville responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Cookeville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 27, 2024

Friendly service, do pick and drop off for oil changes and other services in a timely manner. More

by Happy438501
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Ford of Cookeville responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

February 23, 2024

Nate helped with every step of the way. Really made things easier in helping us get what we needed. More

by Kris Whitson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2024 -

Ford of Cookeville responded

Hi Kris, we are pleased to hear of your experience with us here at Ford of Cookeville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

February 22, 2024

Nathan was amazing and for sure needs a raise! !!!! He was very knowledgeable and was amazing with not only us but our daughter also! More

by Michellemorgan8585
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2024 -

Ford of Cookeville responded

Hi, we are pleased to hear of your experience with us here at Ford of Cookeville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

February 20, 2024

Very helpful and great communication during the process. I would definitely recommend him if you’re looking for a car. More

by Ashleymendoza2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoffrey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2024 -

Ford of Cookeville responded

Hi, It really means a lot to us that you took the time to write such a positive review about Ford of Cookeville so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

February 19, 2024

A dealership experience like nothing else. Nathan takes his time and makes sure he understands why you have made the visit to the dealership. Nathan’s communication is excellent and very helpf More

by christophertabor.ct
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2024 -

Ford of Cookeville responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Cookeville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 15, 2024

Devan was awesome to work with. Very professional, knowledgeable and friendly. Doug Phillips in service department is awesome to work with also. He is very knowledgeable. Ve More

by jrholloway
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devan Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Phillips
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Feb 17, 2024 -

Ford of Cookeville responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Ford of Cookeville, we are always striving to do better than your last visit.

February 12, 2024

Nate was awesome, super kind and very knowledgeable of the vehicle we purchased definitely recommend! More

by Mg70835
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2024 -

Ford of Cookeville responded

Hi, thank you so much for the positive review! We hope to see you soon!

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