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Ford of Cookeville

Cookeville, TN

5.0
1,227 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,227 reviews

June 19, 2024

Each person I encountered was kind and helpful. I received a quick response to my online inquiry. More

by Lkonrad29
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Damarius Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Ford of Cookeville responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Ford of Cookeville for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

June 18, 2024

Dave was very professional and helpful. Didn’t feel pressured! He was very educated and help my husband and I with our trade in and getting into a new car! More

by tahlynlunn2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devan Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Ford of Cookeville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ford of Cookeville! Please don't hesitate to reach out if there's anything additional we can do for you.

June 17, 2024

Nathan is very friendly and knowledgeable, the process was very smooth and he kept us informed along the way. More

by Tammy.bruza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Ford of Cookeville responded

Hi, it really means a lot to us that you took the time to write such a positive review about Ford of Cookeville so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

June 16, 2024

Jeremiah was so welcoming and bubbly. He worked endlessly to find the best deal for a vehicle that fit my family’s needs best. Any concerns I had throughout the process was addressed prom More

by kyaraaugustine
Recommend Dealer
Yes
Employees Worked With
Jeremiah Ragsdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Ford of Cookeville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Ford of Cookeville so helpful in the purchase of your new vehicle. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

June 15, 2024

Great to work with. He found the vehicle i wanted.great price. Best place to buy a car. More

by Mipettit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Ragsdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Ford of Cookeville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Ford of Cookeville so helpful in the purchase of your new vehicle. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

June 15, 2024

Ford of Cookeville was a pleasure to do business with. Car shopping is often a stressful experience, but Nathan Monroe was a very professional and personable salesman. No pressure, no hype, and takes al More

by Laura
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Ford of Cookeville responded

Hello Laura, it really means a lot to us that you took the time to write such a positive review about Ford of Cookeville so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

June 15, 2024

Friendly sales guy. Got the job done. Dealership is worth checking out. Pricy but sometimes have just what you need. More

by Kenny
Recommend Dealer
Yes
Employees Worked With
Dave Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Ford of Cookeville responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Ford of Cookeville for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

June 14, 2024

I was very impressed with the staff and employees at the Cookeville Ford dealership. Dave , our salesman, was very knowledgeable about the type of truck I was looking for and the dealership had a large sele More

by Ken.davidson1256
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devan Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis , in finance., Michael Williams, Jackson Pritchard, Brent Jackson
Jun 27, 2024 -

Ford of Cookeville responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Ford of Cookeville to have earned it.

June 13, 2024

Recently purchased a new F-150 from Cookeville Ford. The whole experience has been top notch! Dakota Baker was my sales representative and he and the team there went out of their way to make sure that e More

by bdpcvmd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Ford of Cookeville responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Ford of Cookeville to have earned it.

June 13, 2024

Did great job helping build the truck and was in excellent condition upon receipt. Took lots of time to go over the vehicle in detail. Very pleased with my buying experience More

by drewlisa35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Ford of Cookeville responded

Hi, we're thrilled to hear about your wonderful experience with us. Here at Ford of Cookeville we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

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