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Ford of Cookeville
Cookeville, TN
1,227 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,227 reviews
July 05, 2024
Extremely clean and very friendly. They helped with finding something that suited my budget and fit my needs with a nav package. I worked with 2 employees they both did absolutly their They helped with finding something that suited my budget and fit my needs with a nav package. I worked with 2 employees they both did absolutly their best to help me. More
by edwardwowas
July 05, 2024
Fifteen words is an irrelevant amount of words that may or may not yelp you. or may not yelp you. More
by Theheldts
Employees Worked With
July 04, 2024
Professional and courteous. They listened to our wants and needs. Worked with us without making us feel pressured. They listened to our wants and needs. Worked with us without making us feel pressured. More
by rmetheridg42
July 03, 2024
Nathan Monroe did a very professional and courteous job. Very attentive to our needs in placing us in the vehicle that suits our needs. Very attentive to our needs in placing us in the vehicle that suits our needs. More
by Tammyjqualls
Employees Worked With
June 29, 2024
This is the second vehicle bought from Nathan! He is our go to! Could not recommend him more! He is our go to! Could not recommend him more! More
by laurenturner2020
June 29, 2024
Nice guy, easy to work with , knowledgeable and he has great dad jokes that even made our daughter laugh great dad jokes that even made our daughter laugh More
by nicole.dill30
Employees Worked With
June 28, 2024
Jeremiah was great to work with! He is easy going and did not pressure us at all! He helped us through the whole process and even kept it upbeat and positive even when my “not alway He is easy going and did not pressure us at all! He helped us through the whole process and even kept it upbeat and positive even when my “not always easy to deal with” husband had MANY questions! I will definitely recommend our friends and family to Cookeville Ford and Jeremiah! More
by spetty72
Employees Worked With
Other Employees :
Layne
June 27, 2024
Great service, funny and great to deal with. I am pleased with Nate and Ronnie. I am pleased with Nate and Ronnie. More
by Yertbee89
June 25, 2024
Jeremiah was great! He didn’t give up til we got the deal we desired! Even after dealing with my hard to please (salesman himself) husband! Will def buy my next vehicle He didn’t give up til we got the deal we desired! Even after dealing with my hard to please (salesman himself) husband! Will def buy my next vehicle off of him! thank you for a smooth transaction and helping us get our truck in quiet possibly the hottest day of the year! More
by Lacyanna87
Employees Worked With
June 19, 2024
Dave was very helpful he is a great people person very knowledgeable, believable and not to pushy a good salesman I think you should keep him! knowledgeable, believable and not to pushy a good salesman I think you should keep him! More
by mtnational1
