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Ford of Cookeville

Cookeville, TN

Overview
Employees
Reviews
Vehicles
4.9
1,143 Reviews
Ford of Cookeville is located at 1600 Interstate Drive in Cookeville, TN. We service the Nashville, Knoxville, Murfreesboro and Lebanon areas, and we are dedicated to exceeding your customer service expectations. Our large inventory and wide selection of new and used models, along with competitive pricing and lifetime warranty allow us to make you a great deal on the Ford of your choice. Our friendly, professional sales staff is here to answer your questions and listen to your needs, and our goal is to assist you in making a confident decision.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,143 reviews

April 17, 2024

Super service great experience would highly reccomend them ery polite sales person made it a positive experience More

by Guywise456
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Ragsdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Ford of Cookeville responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 15, 2024

In all my years of purchasing cars, this was the most friendly, professional and easiest ever, THANK YOU DAKOTA!!! We are from Chicago and our son goes to Tennessee Tech, Dakota in Sales and Casey in S More

by cc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey in Service, David in setting up service, Lisa in pickup/delivery
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Apr 18, 2024 -

Ford of Cookeville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ford of Cookeville. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

April 12, 2024

Will did a very good job. Was very fast and today was a very pleasant experience. More

by Johnstonpc414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Boyce
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Apr 14, 2024 -

Ford of Cookeville responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 12, 2024

Wow! I have never been treated so well when buying a used car. We stopped to just look at a truck while on vacation (and pulling a camper) and left a coup More

by kwarrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2024 -

Ford of Cookeville responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

April 10, 2024

Love my Camaro and we love the great personal service. Dakota and Travis were awesome! Even Pancho treated us with tacos! Lincoln Ford has got it going on! Go check them out! You will be proud you did! More

by pamelaproctor7666
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Ford of Cookeville responded

Hi, thank you so much for your feedback about Ford of Cookeville! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

April 10, 2024

Good people to work with help you out make sure everything's right with the vehicle and good dealership recommend them to anybody thanks for your help Ford Motor Company is the best More

by rogercannon1211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Ford of Cookeville responded

Hi, thank you so much for your feedback about Ford of Cookeville! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you for choosing Ford of Cookeville!

April 10, 2024

Will was attentive, helpful, and willing to go the extra mile to help us achieve our goal. He answered all of our questions with confidence and ease. He was extremely knowledgeable about the products and th More

by Emily Law
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Parrish from the finance department.
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Apr 11, 2024 -

Ford of Cookeville responded

Hi Emily, thank you so much for your feedback about Ford of Cookeville! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Take care!

April 06, 2024

The dealership as a whole is made up of some great, honest people. My experience with Dave Walker was the easiest and most stress free process! Talking with him is like chatting with an old buddy! More

by emmaglee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Ford of Cookeville responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

April 06, 2024

Jeremiah Ragsdale was so friendly and great to work with. He kept us informed throughout the trade in / purchase process and made sure all our questions were answered. Definitely recommend! More

by nikki.sherf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Ragsdale
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Apr 08, 2024 -

Ford of Cookeville responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 05, 2024

Great team --knowledgeable and friendly. Follow through with what they say. What more could you ask for? More

by Randy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2024 -

Ford of Cookeville responded

Hi Randy, thank you for your great feedback! Our team here at Ford of Cookeville sets a high standard of excellent customer service and we're glad to hear your experience reflected this! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

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