Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ford of Cookeville
Cookeville, TN
1,176 Reviews
Ford of Cookeville is located at 1600 Interstate Drive in Cookeville, TN. We service the Nashville, Knoxville, Murfreesboro and Lebanon areas, and we are dedicated to exceeding your customer service expectations.
Our large inventory and wide selection of new and used models, along with competitive pricing and lifetime warranty allow us to make you a great deal on the Ford of your choice. Our friendly, professional sales staff is here to answer your questions and listen to your needs, and our goal is to assist you in making a confident decision.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,176 reviews
May 14, 2024
My wife and I always get exceptional service at Ford/ Lincoln Cookeville. We have been loyal customers since moving here in 2018. Damarius helped my wife upgrade to a ford escape and today he helped me u Lincoln Cookeville. We have been loyal customers since moving here in 2018. Damarius helped my wife upgrade to a ford escape and today he helped me upgrade into a Ford F150 after being back and forth on it for the past year. I’m so happy and excited to get into my new truck!! Thank you so much Damarius and everyone at Ford Lincoln Cookeville for the outstanding service!! More
by headington.kyle
Employees Worked With
Other Employees :
Franklin ‘Pancho’ Martin, Sean Mullikin
May 13, 2024
Sean Mullikin did an amazing job getting us into our car. He went above and beyond even when we weren't sure if we were going to be purchasing a car. He went above and beyond even when we weren't sure if we were going to be purchasing a car. More
by Crystalspencer198083
Employees Worked With
Sean Mullikin
May 13, 2024
Everyone is extremely nice! Love them all! Recommend them 10/10. Mike, Nathan and Layne are great! Love them all! Recommend them 10/10. Mike, Nathan and Layne are great! More
by laney142357
May 11, 2024
Great dealership in cookeville TN, good customer service and very friendly, Jackson Pritchard was my sales man he helped my get the best deal possible on my truck. and very friendly, Jackson Pritchard was my sales man he helped my get the best deal possible on my truck. More
by User97820
Employees Worked With
Jackson Pritchard
May 10, 2024
Great salesman but they did try and hit me with a a high Interest rate. And ran my credit through several banks when I said run it only one time through ford but I did get what I wanted at the end .. overal Interest rate. And ran my credit through several banks when I said run it only one time through ford but I did get what I wanted at the end .. overall I'm happy More
by sonnyp8125
Employees Worked With
May 08, 2024
Greg was great to work with and very honest. This makes the 2nd vehicle we have bought from him. This makes the 2nd vehicle we have bought from him. More
by jgreen218
Employees Worked With
May 08, 2024
I can’t thank Dave at Ford enough for his patience and professionalism in helping me hunt down the perfect vehicle! They made the car buying process easy and painless, I will only be shopping with them fr professionalism in helping me hunt down the perfect vehicle! They made the car buying process easy and painless, I will only be shopping with them from here on out! More
by Whitneylhight
Employees Worked With
May 08, 2024
Awesome experience with salesman and all people involved with making purchase of 2024 Ranger at dealership with making purchase of 2024 Ranger at dealership More
by Jcruth
Employees Worked With
May 05, 2024
Nathan did a great job negotiating to get me the best price possible. Love the truck also!!! price possible. Love the truck also!!! More
by jon1matt74
Employees Worked With
May 05, 2024
Who knew we would have so much fun and meet so many truly wonderful people purchasing a new “sweet ride!” I am absolutely loving this Bronco! I’m telling you, if you are in the market for a great new or used wonderful people purchasing a new “sweet ride!” I am absolutely loving this Bronco! I’m telling you, if you are in the market for a great new or used vehicle, go see Jeremiah! He will treat you right and make sure that you leave happy! More
by Michele
