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Ford of Cookeville
Cookeville, TN
1,226 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,226 reviews
August 20, 2024
To start with I appreciated not being attacked as soon as we came on the lot. My daughter and I enjoyed being able to look without pressure and enjoyed our time together. I was able to take the time to educa we came on the lot. My daughter and I enjoyed being able to look without pressure and enjoyed our time together. I was able to take the time to educate her etc. Both Jeremiah and Ford worked hard to put my 16 yr old daughter in the right car with the right terms. We both came out of the dealership pleased and at peace. Jeremiah has followed up to make sure everything was going well and was very attentive during the purchasing process. I will confidently send more customers your way. —and to think we just stopped to look on our way to the grocery store. We never made it to grocery shop! More
by HEAVENMADE1972
Employees Worked With
August 15, 2024
My Mom brought me to ford of cookeville to purchase my car she had a great experience with her Kia she had bought I ended up getting a 2015 ford Taurus Kyle and Mike were hands down great to work with sup car she had a great experience with her Kia she had bought I ended up getting a 2015 ford Taurus Kyle and Mike were hands down great to work with super nice and friendly. Anyone looking give them a call. More
by Kenzierice77
Employees Worked With
Michael Williams, Kyle Headington
August 12, 2024
Jeremiah is AMAZING! ! He went above and beyond to find the vehicle we wanted. My husband and I described what we wanted and Jeremiah made sure to get exactly want we aske ! He went above and beyond to find the vehicle we wanted. My husband and I described what we wanted and Jeremiah made sure to get exactly want we asked for and had the vehicle shipped to the dealership. He answered every questioned we asked and assisted us throughout the whole process!! If you stop at Ford in Cookeville, ASK FOR JEREMIAH RAGSDALE!!!!! More
by Jessicawaddel73
Employees Worked With
August 12, 2024
All around great guy! Got me into my car with no issues, worked on my schedule and made it where all I had to do was sign off and I was out the door. Definitely would reco Got me into my car with no issues, worked on my schedule and made it where all I had to do was sign off and I was out the door. Definitely would recommend anyone to come see him!! More
by Watson
Employees Worked With
August 01, 2024
Jeremiah was top notch when it came to listening to us about what we needed for a first time vehicle for our daughter. He was very low pressure. I would recommend him to anyone for a new or used vehicle! about what we needed for a first time vehicle for our daughter. He was very low pressure. I would recommend him to anyone for a new or used vehicle! More
by Lacy
July 30, 2024
He was great to deal with. Very helpful and resolved all my issues. Great personality Very helpful and resolved all my issues. Great personality More
by eddguenther
Employees Worked With
July 29, 2024
Damarius and Ford of Cookeville worked with me to get my payment down to what I wanted and did so with patience and understanding. I truly felt like I was important to them whether I bought the vehicle or n payment down to what I wanted and did so with patience and understanding. I truly felt like I was important to them whether I bought the vehicle or not. More
by Monday
Employees Worked With
July 26, 2024
Nathan was super helpful in helping me choose a new car! Very friendly and overall made the experience great Very friendly and overall made the experience great More
by lrmoore93
Employees Worked With
July 24, 2024
Dakota Baker called me on my birthday just to say happy birthday, and since then I decided to buy a new truck and used him as our salesman. He pushed hard to get a deal that worked for us and was not press birthday, and since then I decided to buy a new truck and used him as our salesman. He pushed hard to get a deal that worked for us and was not pressuring at all. More
by a.berkley1988
Employees Worked With
July 23, 2024
Relaxed atmosphere, no high pressure salesperson. A pleasant experience all around. Highly recommended for any make of vehicle!! Jeremiah was knowledgeable and pleasant to work with. A pleasant experience all around. Highly recommended for any make of vehicle!! Jeremiah was knowledgeable and pleasant to work with. More
by shellree
Employees Worked With
