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Ford of Cookeville

Cookeville, TN

Overview
Employees
Reviews
Vehicles
4.9
1,142 Reviews
Ford of Cookeville is located at 1600 Interstate Drive in Cookeville, TN. We service the Nashville, Knoxville, Murfreesboro and Lebanon areas, and we are dedicated to exceeding your customer service expectations. Our large inventory and wide selection of new and used models, along with competitive pricing and lifetime warranty allow us to make you a great deal on the Ford of your choice. Our friendly, professional sales staff is here to answer your questions and listen to your needs, and our goal is to assist you in making a confident decision.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,142 reviews

June 01, 2024

Dave was great, very enthusiastic! The finance manager bargained for upgrades that we didn’t request. The car buying process is always tedious, and they did their best to minimize th More

by Amy Given
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2024 -

Ford of Cookeville responded

Hi Amy, we're happy you found our staff to be so supportive during your experience here at Ford of Cookeville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2024

Very personable guy. Helped me to find a truck that was more pipe dream than possibility and we are so happy with our sale More

by belangerm07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Ragsdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2024 -

Ford of Cookeville responded

Hi, thank you so much for your kind words about your experience here at Ford of Cookeville. We try every day to satisfy our customers and it’s always nice to know when we succeed.

May 30, 2024

Great dealership and great staff. Nathan Monroe was very informative and extremely helpful in the buying process! More

by BD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2024 -

Ford of Cookeville responded

Hi, it really means a lot to us that you took the time to write such a positive review about Ford of Cookeville so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

May 29, 2024

Jackson was amazing! I did a lot of shopping around but came back to purchase a vehicle at this Ford dealership because of how impressive Jackson was across the board. He More

by LuAnn N
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Parrish , Pancho , Jackson Pritchard
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Jun 28, 2024 -

Ford of Cookeville responded

Hi Luann, thank you for your positive review. We're glad to hear that you found our team here at Ford of Cookeville so helpful in the purchase of your new vehicle. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

May 28, 2024

We are so very please with Dave and the dealership. Dave was very informative about our new Mustang. He answered all of our questions. Awesome salesman More

by Monts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Jagnandan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2024 -

Ford of Cookeville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ford of Cookeville. Feel free to reach out to us if you need anything. Have a wonderful day.

May 25, 2024

Amazing customer service, fair pricing and went above and beyond to find my dream Jeep. Their goal to find the right car for me and let me think on it, even if it wasnt a same day purchase is what ultimately More

by HJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pancho, Jackson Pritchard
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Jun 28, 2024 -

Ford of Cookeville responded

Hi, thank you so much for your feedback about Ford of Cookeville! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you, and have a fantastic day!

May 23, 2024

Nathan and jaiden were extremely friendly and helpful! They got me the car that was just right for what I wanted. They need a raise. More

by jstouder8998
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2024 -

Ford of Cookeville responded

Hello, thank you so much for your feedback about Ford of Cookeville! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Take care!

May 22, 2024

Super helpful and is a super nice guy! ! He helped me get my dream car!! More

by gentrymadison33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Ragsdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2024 -

Ford of Cookeville responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Cookeville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 22, 2024

Will was great to work with! ! Will definitely be coming back for future car purchases. More

by Zmrw5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Will Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Ford of Cookeville responded

Hi, we are pleased to hear of your experience with us here at Ford of Cookeville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

May 22, 2024

I am a repeat customer and they have always been friendly. Jeremiah was great to work with and fought to get me the best deal. More

by Josh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Ragsdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2024 -

Ford of Cookeville responded

Hi Josh, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Cookeville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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