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Ford of Cookeville

Cookeville, TN

5.0
1,224 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,224 reviews

October 24, 2024

Kyle helped me locate a Ford Escape Platinum! After driving mine for the past 6 years, it was time for an upgrade and Kyle really helped me find exactly what I wanted! Thank you so much Kyle!! More

by Lwilson160
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Headington
Oct 26, 2024 -

Ford of Cookeville responded

Hello, we're happy you found our staff to be so helpful during your experience here at Ford Lincoln of Cookeville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 23, 2024

This is the 3rd car we have bought using Will Ray and we would highly recommend him for any car buying needs. He is attentive, knowledgeable, and not your average salesman. He really seems to work for you More

by mamabeartn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Ford of Cookeville responded

Hi, thank you so much for your feedback about Ford Lincoln of Cookeville! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

October 23, 2024

Ford of Cooke ill is a great place to buy a new vehicle loved my experience here. Super friendly people More

by Coltercyoung
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Ford of Cookeville responded

Hi, we're glad to hear our staff took such great care of you! Here at Ford Lincoln of Cookeville we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

October 21, 2024

I enjoyed the experience working with Kyle. Absolutely friendly very helpful. Really appreciate the job he done with us. More

by Georgette Tucker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Headington
Oct 25, 2024 -

Ford of Cookeville responded

Hi Georgette, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

October 21, 2024

Jeremiah was great! Took the process step by step. Has followed up more than once since my purchase. Personally took my truck to the detail shop to get my paint protecti More

by DarrenM
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoffrey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Jagnandan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Ragsdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Ford of Cookeville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ford Lincoln of Cookeville. We do hope we can be of assistance in the future. Take care!

October 12, 2024

This is the seventh vehicle I’ve bought from this dealership,they always treat me fantastic,I will be back again. More

by Mike the Postman
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Ford of Cookeville responded

Hi, thank you so much for your kind words about your experience here at Ford Lincoln of Cookeville. We try every day to satisfy our customers and it’s always nice to know when we succeed. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

October 10, 2024

Wonderful, caring, super helpful, great atmosphere and character. 10/10 will return for business later More

by jayadkison2998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Ford of Cookeville responded

Hi, thank you so much for your kind words about your experience here at Ford Lincoln of Cookeville. We try every day to satisfy our customers and it’s always nice to know when we succeed.

October 10, 2024

Nathan was amazing throughout the entire process. From ordering our truck, to keeping us updated on the goings on, to the finalization of all the paperwork. He ensured our truck was in top notch cond More

by Will
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Ford of Cookeville responded

Hi Will, thank you so much for your feedback about Ford Lincoln of Cookeville! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

October 08, 2024

John is great! Very friendly and easy to work with. Will recommend him to anyone looking to buy a vehicle. More

by M.jane1357
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Devan Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon VanWinkle
Oct 13, 2024 -

Ford of Cookeville responded

Hi, we are pleased to hear of your experience with us here at Ford Lincoln of Cookeville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Thanks for the recommendation, and have an amazing day!

October 07, 2024

Will Ray and Cookeville Ford are great to work with. Stopped in today with a couple of questions and a accessory request. Everything was taken care of within a few minutes and we were on our way. What g More

by danny.vaughn1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The entire dealership.
Oct 13, 2024 -

Ford of Cookeville responded

Hi, we're glad to hear our staff took such great care of you! Here at Ford Lincoln of Cookeville we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Thank you for the great review!

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