Ford of Cookeville

Always friendly and helpful. Went in for oil change and tire rotation. In and out very quickly with no problems. They are very good at making things happen on time for you. Never Went in for oil change and tire rotation. In and out very quickly with no problems. They are very good at making things happen on time for you. Never dread going in. Also got car wash and small part replaced. Didn't take no time till I was back on the road. More

service and workmanship Great customer service is what I look for when I take my vehicle in for maintenance. This service center is well maintained, very clean and with a fri Great customer service is what I look for when I take my vehicle in for maintenance. This service center is well maintained, very clean and with a friendly atmosphere. The service personnel always go over what my vehicle needs, and making suggestions as to future need of my truck. I definitely give this Ford dealership 5 stars. Great job! More

Quick and Pleasant Billy was very nice and professional. He answered any of my questions and did not feel pressured by him but also he came to me about a couple recalls Billy was very nice and professional. He answered any of my questions and did not feel pressured by him but also he came to me about a couple recalls and got taken care of. Thank you! More

It was great experience Ford Lincoln of Cookeville did a fantastic job at getting me into the truck I wanted at a price that I could afford. Thank you Ford Lincoln of Cookeville did a fantastic job at getting me into the truck I wanted at a price that I could afford. Thank you More

Problem solved We had an annoying rattle at highway speed. The service advisor was familiar with problem and tech repaired it. Happy wife happy life! Thank you! We had an annoying rattle at highway speed. The service advisor was familiar with problem and tech repaired it. Happy wife happy life! Thank you! More

2014 Ford Escape Titanium All aspects of this visit were handled in a professional and friendly manner. The service was completed in a timely manner. Christina was very helpful All aspects of this visit were handled in a professional and friendly manner. The service was completed in a timely manner. Christina was very helpful answering some questions that my wife and I asked. We were treated in a courteous manner and will definitely be back. More

Smooth and Painless The title sums up my experience! I was in and out quickly and the Service Rep was friendly and helpful! Thanks to Garry for a pleasant experience! The title sums up my experience! I was in and out quickly and the Service Rep was friendly and helpful! Thanks to Garry for a pleasant experience! More

2018 Ford Explorer Staff was very helpful in finding the vehicle I wanted and stayed in contact with me. Actually found the car and had it at the Cookeville dealership s Staff was very helpful in finding the vehicle I wanted and stayed in contact with me. Actually found the car and had it at the Cookeville dealership sooner than expected. More

Excellent Very pleasent experience, courteous attentive staff. I only have good thoughts of this dealership. We didn’t even make it inside until Ethan was offer Very pleasent experience, courteous attentive staff. I only have good thoughts of this dealership. We didn’t even make it inside until Ethan was offering to help us find what we were looking for. The first one he showed us was the answer, we only glanced at a few more. We are very happy with the complete staff’s help with our questions and needs. More

Great service with a very professional staff. The service at Ford Lincoln Cookeville is outstanding. The staff is professional, friendly and very knowledgeable. I would highly recommend this deale The service at Ford Lincoln Cookeville is outstanding. The staff is professional, friendly and very knowledgeable. I would highly recommend this dealership to anyone for the high quality of their service department. More