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Ford of Cookeville

Cookeville, TN

5.0
1,224 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,224 reviews

December 03, 2018

Routine service. I drove up to the service bay and was checked In promptly and courteously. Service was done quickly at a reasonable price. Received a complementary e More

by bonanzavol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Root
December 02, 2018

Brilliant service and amazing staff. I only take my fords to floc. The service team is brilliant and courteous. More than that they explain everything they do and instill confidence in al More

by Tunatater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy, Christina and Casey
December 01, 2018

‘Jesse James’ shot straight with me Jesse Pucket made the purchase easy and did not waste my time. I knew the F150 that I wanted, he found it and arranged a reasonable price. Thanks More

by rob58365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse J Pucket (salesman)
December 01, 2018

30,000 mile update Very professional from the moment I pulled in. Billy explained everything they were going to do for my 30,000 mile update. Enjoyed my time waiting wit More

by Margaret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy
November 30, 2018

Awesome service Andrew the sales person was a great sales person. I’ve not dealt with a better sales person yet. He really helped get the price down. More

by Jake1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
November 30, 2018

Great time buying a car We was greeted as soon we enter the showroom and took back to speak with Ronnie Jagnandan (Best sales person ever) He took us thought ever step and ex More

by littlesuziered
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Jagnandan
November 28, 2018

Great Customer Service! Best customer service around. I was in and out in less than an hour. The folks there treat you like family. I bought the car there and drive from C More

by Gary H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
November 28, 2018

Friendly and professional. Lynn and Mike helped us find what we wanted and got it there ! Everyone involved did everything they could to get us taken care of ! More

by BrianandJen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Jared, Mike Cox, Lane
November 28, 2018

very courteous as usual and quick They were so busy that it was almost standing room only, but as always you get treated respectfully and they keep you updated on where your vehicle is More

by gemini1475
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Loftis
November 25, 2018

My experience at Ford of Cookeville I can only say great things about Cookeville Ford. I knew what I wanted and my sales women was very helpful in making that happen for me. I was treate More

by TT # Ford Edge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel and Travis
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