Ford of Columbia - Service Center

Great people great service and you guys should appreciate Will and D"Verian. These two guys are exceptional and the rest of the sales team and especially the service department. I will definitely come back f Will and D"Verian. These two guys are exceptional and the rest of the sales team and especially the service department. I will definitely come back for more service. More

Their service is quick and efficient highly recommend to anyone that’s looking to purchase from ford of Columbia anyone that’s looking to purchase from ford of Columbia More

Great service. They had my car ready and back to me in no time. Will continue going to them for all my service needs They had my car ready and back to me in no time. Will continue going to them for all my service needs More

The staff is always attentive, friendly, helpful and concerned with my needs. Employees not related to my service always ask if I need anything when they walk thru the waiting area concerned with my needs. Employees not related to my service always ask if I need anything when they walk thru the waiting area More

Team works quickly to ensure repairs are completed in a reasonable time and that you don’t need to return. Thank you. reasonable time and that you don’t need to return. Thank you. More

Friendly and helpful staff finished agreed upon work done on our vehicle in a timely manner, as always! on our vehicle in a timely manner, as always! More

Friendly and attentive to our issues. Service staff was helpful and contacted us back promptly. Had to get a part ordered. Will be going back in a week when it comes in Service staff was helpful and contacted us back promptly. Had to get a part ordered. Will be going back in a week when it comes in More

The customer service staff were friendly and helpful. It was convenient to get text updates on my service. And, the overall cost was less than I expected. Great experience! It was convenient to get text updates on my service. And, the overall cost was less than I expected. Great experience! More

Personnel friendly and professional. Took forever to get personnel on the phone to schedule service for same day. Took forever to get personnel on the phone to schedule service for same day. More

Three hours into our trip to Florida the transmission quit working.Wouldn't go in gear. Lucky for me that it happened in Columbia,TN. Had car towed to Ford of Columbia. They all were so friendly and help quit working.Wouldn't go in gear. Lucky for me that it happened in Columbia,TN. Had car towed to Ford of Columbia. They all were so friendly and helpful. Kept me posted on everything they were doing. They did a great job! Employees and service were AWESOME!! Both are hard to come by these days. Wish they were located in Louisville, KY. Would give 10 stars if I could. Trip home was a breeze. Thanks to all at Ford of Columbia. I appreciate you all!! More