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Ford of Columbia - Service Center

Columbia, TN

4.6
277 Reviews

277 Reviews of Ford of Columbia - Service Center

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July 12, 2024

Came in for a simple recall and had them change to trans fluid while it was there. No problems. More

by Kellylarry49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2024

Always have to stop and drop everything to work around their schedule. Even after I left my truck there for 5 days while out of town. They rushed to get it done last minute while I waited. And then the ch More

by beauraine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple
July 11, 2024

Friendly and courteous staff. ...answered all questions...kept me updated on the repair progress and finished my job in a timely manner. More

by jholt423
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2024

All staff that I came in contact with were polite and engaging. The facility was clean, including the restroom. I was informed of how long the work would take and it was completed on time. I prefer comin More

by jesus_girl_57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
July 09, 2024

Service Department / Christain very helpful and professional service - kept me updated with vehicle's process . More

by Maria Castillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2024

First time, and the Service Department area very showroom clean, Christian, the technician, and the guys that were there when I picked up vehicle was super nice, professional and I would definitely recommen More

by She Wool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2024

Great service! Very professional and courteous staff. Waiting area very clean and comfortable. Explained in detail about the work that was completed. More

by Jkmill37122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2024

Great people and great service. They are friendly and not pushy like other dealerships. Absolutely recommend them to anyone. More

by Ringo66.cs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2024

Columbia Collision was perfect for what we needed. They were the only body shop that would take our 2001 Corvette. Great job, highly recommended! More

by elovest88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The body shop folks
July 02, 2024

Service area was attentive, got me estimates quickly and had my vehicle back within 24 hours More

by Pswatson1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Farrar
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