Ford of Columbia - Service Center

Ford of Columbia is exactly what you would expect for a smaller town dealer. Very friendly, efficient, generally quick and a pleasure to deal with. smaller town dealer. Very friendly, efficient, generally quick and a pleasure to deal with. More

Made an appointment and arrived early but they were ready for me. I told them what I wanted and they did exactly what I asked for. They didn't try to sell me anything else or talk me out of what I wanted (ea for me. I told them what I wanted and they did exactly what I asked for. They didn't try to sell me anything else or talk me out of what I wanted (earlier than Ford's recommendation for fuel filter replacement). All in all it was a good experience at a dealership. More

Service is always great. Appointments are easily made, and they get me in and out quickly. Appointments are easily made, and they get me in and out quickly. More

Christian took good care of me. Met me in the service lane before I even turned off the key. Work was done thoroughly, quickly and professionally. The dealership is modern, clean Met me in the service lane before I even turned off the key. Work was done thoroughly, quickly and professionally. The dealership is modern, clean and comfortable. I made the appointment on their website and it was quick and easy. While the vehicle was in the shop, I was give updates through text messages, including viewing the service report and invoice. Would highly recommend this service center! More

Made an appointment. There was no line. Fixed my problem a day earlier than anticipated. Great service. There was no line. Fixed my problem a day earlier than anticipated. Great service. More

Made appt for recall issue. Didnt know they didn’t have parts until pick up so have to reschedule. Would have been helpful for them to check inventory before I made arrangements Didnt know they didn’t have parts until pick up so have to reschedule. Would have been helpful for them to check inventory before I made arrangements to be without my car for a day. More

Very helpful and efficient. Had my truck work done in an hour 1.5 hours. Had my truck work done in an hour 1.5 hours. More

Very professional and friendly. Communication was quick and clear. I would highly recommend Ford of Columbia. Communication was quick and clear. I would highly recommend Ford of Columbia. More

Our 2019 Ford Edge needed transmission work. Service Advisor Will Pope handle our service needs with great customer service and professionalism! Service Advisor Will Pope handle our service needs with great customer service and professionalism! More

Had my vehicle back to me within 15 minutes of the time quoted, which was much faster than the original phone quote. Overall very pleased… quoted, which was much faster than the original phone quote. Overall very pleased… More