Ford of Columbia - Service Center

Lack of integrity. Purchased pre owned and took back within a cpl weeks over concerns. was told all is normal.....Nope not even close. Front rack issues and blown head gasket or worse it has a cracked h within a cpl weeks over concerns. was told all is normal.....Nope not even close. Front rack issues and blown head gasket or worse it has a cracked head or block. Simple compression test shed light on the scammers. More

Great service department. We're new to the area. I'm happy we found them. Nick made my wife feel comfortable and explained the recommendations for the service. Nice dealership. happy we found them. Nick made my wife feel comfortable and explained the recommendations for the service. Nice dealership. More

Sales and service are both quick, friendly, and fair when looking to purchase and when coming back for services. This is my go to dealership looking to purchase and when coming back for services. This is my go to dealership More

Pretty good dealer ship but service is terrible mechanics can’t fix problems Tell lies about having your vehicle fixed when it’s not right can’t fix problems Tell lies about having your vehicle fixed when it’s not right More

I had a new set of tires installed while I waited. The time required was very close to what the Service Rep told me to expect. I like their use of text messaging to confirm and then remind me of my appoin time required was very close to what the Service Rep told me to expect. I like their use of text messaging to confirm and then remind me of my appointment. More

Great service, unmatched hospitality, on time service with employees are knowledgeable and courteous. Great experience and the show room was very clean and free coffee!!! with employees are knowledgeable and courteous. Great experience and the show room was very clean and free coffee!!! More

The service department was very friendly and completed the recall work in an expeditious manner. I have had wonderful service there with both of my F-150 trucks. Highly recommended! the recall work in an expeditious manner. I have had wonderful service there with both of my F-150 trucks. Highly recommended! More

Ford of Columbia goes above and beyond in customer service. I have purchased vehicle, taken my car for service, and even body shop to repair damage. Everyone is fantastic! I highly recommend service. I have purchased vehicle, taken my car for service, and even body shop to repair damage. Everyone is fantastic! I highly recommend More

Excellent service. The team was very efficient and took the time to explain what they did. Everyone makes you feel good that they are taking care of you and your safety. the time to explain what they did. Everyone makes you feel good that they are taking care of you and your safety. More

Service as exceptional luxury slow and service writer Service was exceptionally slow and service writer unable or unwilling to understand my service issue, beyond the tire rotation I originally brought th Service was exceptionally slow and service writer unable or unwilling to understand my service issue, beyond the tire rotation I originally brought the vehicle into the dealer. Total time taken for the single work was 3 hours and 45 minutes, and that was with a prior appointment of 9 AM! More