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Ford of Columbia - Service Center

Columbia, TN

4.7
333 Reviews

333 Reviews of Ford of Columbia - Service Center

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August 24, 2023

They answered all the questions I had about my truck and service in a friendly manner. More

by PSCHMUTTERER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
August 24, 2023

Great experience with Ford of Columbia Our service advisor William did a great job getting our vehicle in and taking care of very quickly More

by SCOTTJAMES4134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Pope
August 24, 2023

Very knowledgeable and nice. Helpful and kept Me updated . Technician recommended needed service and facility was nice and comfortable More

by CLIFTONLAMBRETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
August 24, 2023

Initial service visit after purchase. Scheduling the oil and tire rotation was simple with plenty of availability. Total time was 1 hour for the service. Waiting area was clean and comfor More

by LSCOTTSIMMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
August 24, 2023

I had an outstanding customer experience from ease of making appointment, to greeting when I arrived, to efficient servicing of my car. Very professional, pleasant staff! More

by KATHIEHWELLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Restivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Mitchell
August 24, 2023

Great experience on towed in Ford Flex. They made the time and effort to keep me informed of their progress in troubleshooting the vehicle problem. More

by PREEKSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
August 23, 2023

Service department is super. Everyone very helpful. I also dealt with the Parts Department and received excellent service there as well. More

by EKKNIGHT68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts dept excellent , Colin Mitchell
August 23, 2023

Had a vehicle recall. The service team was excellent. Great Customer Service. Friendly and Knowledgeable staff. More

by ANASTASIAZAVARO18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
August 23, 2023

Service is top quality as well as professional. Timely and detailed to my needs. I recommend them. More

by EDDIEANDLOLLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
August 23, 2023

After 2 attempts and a $600 charge I was told my navigation was two old to work properly. More

by JBRADFORD1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will , Colin Mitchell
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