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Ford of Columbia - Service Center

Columbia, TN

4.6
276 Reviews

276 Reviews of Ford of Columbia - Service Center

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July 27, 2023

Nice young man that waited on me and they got done really quick. I was prepared to wait awhile but so glad I did not have to. Thank you. Beautiful building. More

by k.liggett1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Pope/4447
July 26, 2023

Very easy to schedule a service visit. Comfortable waiting area. Excellent service response time. The service staff was very friendly and easy to work with. More

by kjmurphyntn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

The service department at Columbia Ford is absolutely amazing from start to finish! They were informative, thorough, quick, and did not charge what another Ford would. The best though, was the service de More

by julieamcrae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department!
July 01, 2023

Austyn was a big help, friendly, efficient and kind for my oil change this week. More

by Holly Browne
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Austyn
June 28, 2023

My service todsy was quick. Reps were friendly . I al always pleased with Ford of Columbia. More

by lacelston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Farrar
June 16, 2023

Tom, Nick, Jim, Billy, Jonathan, and Colin were very professional and courteous. They went above and beyond to get my truck back on the road and I will definitely be back. Thank you! More

by JC12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom, Colin, Jonathan, Billy, Nick, Jim
May 29, 2023

This was my first time at this dealer and I must say that I was more than happy! Excellent customer service,Austyn was fantastic. Helpful, attentive and knowledgeable. Will definitely be returning for all my More

by Breezyorrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austyn
April 24, 2023

Fantastic customer service; efficient. Christian was outstanding. Mike was great to watch as he worked. More

by clrh2os
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian, Service and Mike, mechanic
April 21, 2023

They have excellent customer service. Did a great job and car was ready when they said it would be. More

by leighsprin8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
April 21, 2023

They were very prompt got my vehicle straight in and kept me informed of services More

by Deborahbrewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Farr
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