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Ford of Columbia - Service Center

Columbia, TN

4.6
277 Reviews

277 Reviews of Ford of Columbia - Service Center

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August 23, 2023

Service department is super. Everyone very helpful. I also dealt with the Parts Department and received excellent service there as well. More

by EKKNIGHT68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts dept excellent , Colin Mitchell
August 23, 2023

Had a vehicle recall. The service team was excellent. Great Customer Service. Friendly and Knowledgeable staff. More

by ANASTASIAZAVARO18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
August 23, 2023

Service is top quality as well as professional. Timely and detailed to my needs. I recommend them. More

by EDDIEANDLOLLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
August 23, 2023

After 2 attempts and a $600 charge I was told my navigation was two old to work properly. More

by JBRADFORD1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will , Colin Mitchell
August 23, 2023

Had appointment. Service started promptly and finished in good time. Staff was very friendly and courteous. More

by RICHARD@REMINGTON-FARMS.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
August 23, 2023

The only reason I gave 2 stars is because the staff was nice enough. They refused to do the job I requested after sending me an invoice for almost $2,000. And most of the work the tech said was critical tu More

by TREANNASTEWART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austyn Houghland , Colin Mitchell
August 23, 2023

Austyn was great and helped get the service I needed for my 2012 F150! Need to keep it running and great to have him get the service I needed. Communication was also great throughout the process! More

by MATT.GARREFFA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austyn in service helped me
August 23, 2023

Austyn was very helpful. Gayle whom I spoke to when scheduling the appointment was extremely easy to talk to! More

by ANNAMARIEQUAAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
August 23, 2023

The scheduling is accommodating. The shop Is always expecting me. Work done is through and timely. More

by BURNSDJ11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2023

They took excellent care of me and my car ! !! Found my dealership !!!I highly recommend them !! More

by JULIEKILGORE2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis / service dept
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