Ford of Columbia - Service Center

I have been satisfied with the service. They do good job. My only complaint is their technology is terrible. I get a message about incorrect information a lot. Last time I was waiting fo They do good job. My only complaint is their technology is terrible. I get a message about incorrect information a lot. Last time I was waiting for my oil change. They already had my car and I got a message that my appointment was canceled. More

Service was great, wait time was as expected. Free cup of coffee while i waited. Free cup of coffee while i waited. More

Very expensive! I think I need to shop around. The employees were very nice. Too high! I think I need to shop around. The employees were very nice. Too high! More

Bait and switch practices with advertising service specials specific to my vehicle. After bringing in and arranging ride to pick me up, they tell me that the advertised special is actually $40 more. specials specific to my vehicle. After bringing in and arranging ride to pick me up, they tell me that the advertised special is actually $40 more. Claimed that Ford puts these specials out but that they can't afford to honor them. Every service is estimated at least half a day. No offers of a courtesy loaner or shuttle. More

A little pricey on labor. Parts are reasonable. Service staff is very kind and helpful. Parts are reasonable. Service staff is very kind and helpful. More

It was a good experience. Everyone wants polite and friendly. The were timely with the service. Everyone wants polite and friendly. The were timely with the service. More

Travis at Ford dealership in Columbia, is the best. He takes care of me every time I go in for services. He is very professional and nice as he can be. He deserves a raise. He takes care of me every time I go in for services. He is very professional and nice as he can be. He deserves a raise. More

The Service team here is really great! Super professional, and not greasy like the Franklin Ford Service department. Super professional, and not greasy like the Franklin Ford Service department. More

Great service and great people. Got me in and out in a reasonable time frame. Got me in and out in a reasonable time frame. More

This is the first dealership service department in that I have enjoyed working with! The service advisers were amazing. Car was done on time! have enjoyed working with! The service advisers were amazing. Car was done on time! More