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Ford of Columbia - Service Center

Columbia, TN

4.6
277 Reviews

277 Reviews of Ford of Columbia - Service Center

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August 25, 2023

My customer care person Will did an exceptional job! !!! He made sure that I new what was happening with my car at all times. More

by ELEWIS645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pope, Colin Mitchell
August 25, 2023

My customer care person Austyn did a great job. He keep me in loop of what was going with my car More

by TSKELLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
August 24, 2023

I was impressed with how they text you about your vehicle health inspection and how far along the work is being done. More

by DEBBIEADAMS464
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know names
August 24, 2023

They were on time and took care of all requests. Also followed up on recall issues. More

by GARRYPOLSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
August 24, 2023

They answered all the questions I had about my truck and service in a friendly manner. More

by PSCHMUTTERER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
August 24, 2023

Great experience with Ford of Columbia Our service advisor William did a great job getting our vehicle in and taking care of very quickly More

by SCOTTJAMES4134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Pope
August 24, 2023

Very knowledgeable and nice. Helpful and kept Me updated . Technician recommended needed service and facility was nice and comfortable More

by CLIFTONLAMBRETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
August 24, 2023

Initial service visit after purchase. Scheduling the oil and tire rotation was simple with plenty of availability. Total time was 1 hour for the service. Waiting area was clean and comfor More

by LSCOTTSIMMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
August 24, 2023

I had an outstanding customer experience from ease of making appointment, to greeting when I arrived, to efficient servicing of my car. Very professional, pleasant staff! More

by KATHIEHWELLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Restivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Mitchell
August 24, 2023

Great experience on towed in Ford Flex. They made the time and effort to keep me informed of their progress in troubleshooting the vehicle problem. More

by PREEKSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
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