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Ford of Columbia - Service Center

Columbia, TN

4.6
277 Reviews

277 Reviews of Ford of Columbia - Service Center

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September 07, 2023

As promised . Very professional! Highly recommend as the best Ford dealer around. Excellent care of our 2018 Expedition. More

by PHILBE27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
September 06, 2023

I was very surprised that I was recommended $1600 worth of repairs to my mint condition 2017 Ford Edge. More

by WBECKMA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
August 31, 2023

Left the dealership from having a recall to the issue not being fixed. Mechanic extremely unprofessional and dropped the F bomb in front of me. Bougie mechanic who didn’t fix the issue. Never buying a Ford a More

by retests_08_solaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
August 30, 2023

Very pleased with overall experience with service department. Ford of Columbia is now my go to. More

by DBFILMTN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not Sure
August 30, 2023

always professional and courteous, kept me informed all the way through. will bring my car back. More

by WMCHRISTENBERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
August 29, 2023

They did a good job repairing my Explorer and the time to complete was very reasonable More

by Ron C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
August 29, 2023

I had an appointment and 10A. M and my vehicle did not enter the shop til 4P.M. So what was the point of making an appointment if they could not get me in on time they told me to c More

by John Doe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Mitchell
August 28, 2023

Will did a great job and was very customer friendly. In today's world it is nice to feel appreciated as a customer. will made us feel this way. Great job!!! More

by SCOTT.VEATCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will, Colin Mitchell
August 25, 2023

Everyone friendly and efficient from when I pulled in. Will was very friendly and made me feel welcome. More

by TDSMITHTN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will, Colin Mitchell
August 25, 2023

The people I dealt with were very nice and helpful in every way. The waiting area was very comfortable. More

by GEWELOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
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