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Ford of Columbia - Service Center

Columbia, TN

4.6
277 Reviews

277 Reviews of Ford of Columbia - Service Center

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October 16, 2023

Great customer service & concern about current problem or repairs required Almost like it was their repairs More

by NEWTONDUNCAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
October 16, 2023

Will, the service guy who waited on me, was phenomenal. This is the second time I’ve been to your service department. Will has helped me both times. More

by BBGARNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
October 15, 2023

Will was amazing! He explained everything very well. Didn't take to long either so thats a plus. More

by LISAREID11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
October 14, 2023

Very helpful staff and efficient process. They had my car ready quickly. Thank you very much! More

by Jamie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austyn (Service Center)
October 13, 2023

The service department explained what the diagnosis revealed and outlined the steps necessary to fix the issues and, where appropriate, explained options. It became more of a project than expected. More

by OKEES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
October 13, 2023

Quick and easy! Great job! Got my wife in and out in minimal time! Thanks More

by MITCHCRAM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
October 13, 2023

The crew did an amazing job on Rogers Group F350. It was a quick turn around getting it back to me. I have a F550 that’s been at Polasky Ford for 2.5 months More

by MIKE.UMPHREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
October 12, 2023

My service went very well, just shocked over the pricing. Other than that it was good! More

by RABLACKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
October 11, 2023

Service was done quickly. I was told it may take up to four hours, but it was far quicker. More

by GALLOWAYMCHS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
October 11, 2023

Service was excellent, work performed in a timely manner. Staff was very helpful, detailed description of services needed. More

by AHICKMAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
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