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Ford of Columbia
Columbia, TN
452 Reviews
Located in Columbia, TN, Ford of Columbia is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ford of Columbia a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-699-7508 for to speak with one of our sales or finance consultants.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 7:00 PM
Tuesday 9:30 AM - 7:00 PM
Wednesday 9:30 AM - 7:00 PM
Thursday 9:30 AM - 7:00 PM
Friday 9:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 AM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 452 reviews
August 16, 2024
Service is always great. Appointments are easily made, and they get me in and out quickly. Appointments are easily made, and they get me in and out quickly. More
by Blue Collar Hot Rods
August 14, 2024
We recently purchased a Lincoln from Ford of Columbia and it was a very pleasant experience. We live over an hour away and they made sure that the car was ready to test drive when we got there. They detailed it was a very pleasant experience. We live over an hour away and they made sure that the car was ready to test drive when we got there. They detailed the car and delivered it to our home the next day. Michael, our salesman was friendly and very easy to work. More
by Jarsmith
Employees Worked With
August 10, 2024
Christian took good care of me. Met me in the service lane before I even turned off the key. Work was done thoroughly, quickly and professionally. The dealership is modern, clean Met me in the service lane before I even turned off the key. Work was done thoroughly, quickly and professionally. The dealership is modern, clean and comfortable. I made the appointment on their website and it was quick and easy. While the vehicle was in the shop, I was give updates through text messages, including viewing the service report and invoice. Would highly recommend this service center! More
by maxq104
Employees Worked With
August 09, 2024
Made an appointment. There was no line. Fixed my problem a day earlier than anticipated. Great service. There was no line. Fixed my problem a day earlier than anticipated. Great service. More
by escapeowner
Employees Worked With
August 08, 2024
Made appt for recall issue. Didnt know they didn’t have parts until pick up so have to reschedule. Would have been helpful for them to check inventory before I made arrangements Didnt know they didn’t have parts until pick up so have to reschedule. Would have been helpful for them to check inventory before I made arrangements to be without my car for a day. More
by Gpierce
Employees Worked With
August 07, 2024
Made an online appointment to test drive a truck, and it was waiting and ready to go when I got there ! Mike and Steve were great to work with! was waiting and ready to go when I got there ! Mike and Steve were great to work with! More
by DJH
August 05, 2024
I have to say Ford of Columbia was the best experience I have had purchasing a vehicle. The GM Chris was excellent and ensured everything was transparent and took time with me and everyone that came into th have had purchasing a vehicle. The GM Chris was excellent and ensured everything was transparent and took time with me and everyone that came into the dealership. Michael is an outstanding sales representative and would totally recommend him for any purchases. Excellent experience and support from the whole team throughout the whole process. More
by CH
August 02, 2024
Very helpful and efficient. Had my truck work done in an hour 1.5 hours. Had my truck work done in an hour 1.5 hours. More
by onemcarter1568
Employees Worked With
August 02, 2024
Very professional and friendly. Communication was quick and clear. I would highly recommend Ford of Columbia. Communication was quick and clear. I would highly recommend Ford of Columbia. More
by jenbrown5
August 01, 2024
Our 2019 Ford Edge needed transmission work. Service Advisor Will Pope handle our service needs with great customer service and professionalism! Service Advisor Will Pope handle our service needs with great customer service and professionalism! More
by duc2042
Employees Worked With
