Ford of Columbia

Rudest salesman ever. Another salesman told us we could peek inside the truck that Casey was in, even though it had already been sold. When I opened the door he said “clos Another salesman told us we could peek inside the truck that Casey was in, even though it had already been sold. When I opened the door he said “close the door, I’m on the phone”. I closed the door and walked away and will never go to that dealership again. More

The entire process was very simple and quick. The workers were helpful, informed and courteous. The workers were helpful, informed and courteous. More

Bought a 2017 Ford Lariat, first day we drove it noticed the heat in the driver's seat did not work so we took it back to the dealership, they ordered the parts and told us to bring it in , they kept the tr the heat in the driver's seat did not work so we took it back to the dealership, they ordered the parts and told us to bring it in , they kept the truck for almost 2 weeks, Now we are under a recall for Cam phasers, We took our truck in in September and they reprogrammed it but it didn't work so they told us that they would have to go inside the motor and they would order all the parts and they would then schedule an appointment to fix it, went back in October and they said they had them all except 1 gasket, They would call, never heard from them so we went back from them, went back they assured us that it would be fixed before Thanksgiving, That date came and went, called again was told that they had a certain guy that did this kind of recall and he quit but. After the first of the year he would call us to schedule, So we have gone back many times .The last excuse is that the were moving and just as soon as the shop was set up our truck would be the first in to be fixed. Well never happened, Went up again and the Service Manager set up an appointment . Told me a 5 day job. Should have got it back yesterday but went and looked last night and it is still sitting in the back lot. Called this morning and talked to a guy who I don't tell we knew it wasn't in the service bay and he said they were having a problem getting some bolts out , That it would be a little longer, Going Monday to speak to the General Manager and then to hire a lawyer. The people are a joke, and can't tell the truth, More

This was the second time I have bought a car at Ford. AJ was my salesman both times. He's honest and very easy to work with. Would definitely recommend him to anyone wanting to purchase a car. Thank you AJ was my salesman both times. He's honest and very easy to work with. Would definitely recommend him to anyone wanting to purchase a car. Thank you, AJ. More

I worked with Jason to purchase a 2022 Ford Explorer ST. It was a very easy and quick process. He was great with communication before and after the sale! It was a very easy and quick process. He was great with communication before and after the sale! More

Had a great experience with AJ and this dealership! Plenty of options to choose from, complimentary beverages, test drive went great, very helpful staff walked me through all the options. Even followed Plenty of options to choose from, complimentary beverages, test drive went great, very helpful staff walked me through all the options. Even followed up a few days after purchasing the truck to make sure everything is going well! AJ made the buying process quick and easy—very very happy with my purchase and recommend AJ and Ford of Columbia to anyone looking for a sweet truck! More

AJ did such a great job of helping us out! He was welcoming and such a great person to work with!! Very good dealer He was welcoming and such a great person to work with!! Very good dealer More

They were wonderful! ! Taking the time to work with me on my preference and any problems I had and answering any questions with patience. Best of all No Pressure to buy!!! ! Taking the time to work with me on my preference and any problems I had and answering any questions with patience. Best of all No Pressure to buy!!! More

We called ahead about two vehicles and AJ had them ready when we arrived to look at and test drive. He was knowledgeable and got us answers to all of our questions. Great experience. when we arrived to look at and test drive. He was knowledgeable and got us answers to all of our questions. Great experience. More