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Ford of Columbia
Columbia, TN
480 Reviews
Located in Columbia, TN, Ford of Columbia is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ford of Columbia a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-699-7508 for to speak with one of our sales or finance consultants.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 7:00 PM
Tuesday 9:30 AM - 7:00 PM
Wednesday 9:30 AM - 7:00 PM
Thursday 9:30 AM - 7:00 PM
Friday 9:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 AM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 480 reviews
September 05, 2021
Our sales rep AJ was very helpful, friendly and knowledgeable. The whole team made the buying process very easy. We are very satisfied with the purchase and the the dealership. knowledgeable. The whole team made the buying process very easy. We are very satisfied with the purchase and the the dealership. More
by mholeton
Employees Worked With
AJ, Doug, Steve
August 25, 2021
Thank you Clifford Thomps very nice person very professional job well Done. I will definitely refer friends and family and I will definitely come back. professional job well Done. I will definitely refer friends and family and I will definitely come back. More
by Cornelia Coca
Employees Worked With
Clifford Thomps 👍
August 18, 2021
Our sales rep Tim was knowledgeable, friendly, and thorough. He made the buying process easy and fun. My 19 year old son went out to Columbia by himself first and Tim went above and beyond to help hi thorough. He made the buying process easy and fun. My 19 year old son went out to Columbia by himself first and Tim went above and beyond to help him get into the truck of his dreams. When I went out there to check it out for myself, Tim went out of his way to make the process go as smooth as possible. More
by Dave W
Employees Worked With
Tim
July 26, 2021
Super service from ordering to deliver of my vehicle. The service department is outstanding. Michael, Debbie, Joe, Doug, (in sales) and David (in service) all helped so much. The service department is outstanding. Michael, Debbie, Joe, Doug, (in sales) and David (in service) all helped so much. More
by montee
Employees Worked With
Michael, Debbie, Joe, David, Doug
July 24, 2021
This dealer is unethical! Stay away! After my mother committed to purchase a car, they sold the same vehicle out from under her. They lied to her to get mire money. I will never recommend this dealer o committed to purchase a car, they sold the same vehicle out from under her. They lied to her to get mire money. I will never recommend this dealer or use them for anything again- and I have purchased two vehicles and used them for all service. They will never get another penny from me! More
by Jennifer
Employees Worked With
Doug Smith
June 07, 2021
I've scheduled twice to get a warranty item repaired (part in stock) but the tech is always behind, even after leaving it for several days. Whats the point of scheduling it weeks out, leaving it for day (part in stock) but the tech is always behind, even after leaving it for several days. Whats the point of scheduling it weeks out, leaving it for days just to be told the tech couldn't get to it and no real clue as to when they could? More
by Sonny
Employees Worked With
NA
June 04, 2021
Appointment given just like I needed it and the service was done before noon as I requested when I came in (9:30). Thorough and punctual...really appreciated. was done before noon as I requested when I came in (9:30). Thorough and punctual...really appreciated. More
by Bob (or Robert)
Employees Worked With
Travis (wrote up the order and followed up on it.)
