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Ford of Columbia
Columbia, TN
452 Reviews
Located in Columbia, TN, Ford of Columbia is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ford of Columbia a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-699-7508 for to speak with one of our sales or finance consultants.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 7:00 PM
Tuesday 9:30 AM - 7:00 PM
Wednesday 9:30 AM - 7:00 PM
Thursday 9:30 AM - 7:00 PM
Friday 9:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 AM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 452 reviews
March 15, 2022
Staff member are like having and extended Family. They know who you are when you walk in the door and great you by name. They know who you are when you walk in the door and great you by name. More
by Mary G Christman
February 01, 2022
We are so pleased with our new (to us) Explorer and the help from AJ. He was wonderful to work with - honest, patient, to the point and made the process smooth and easy. help from AJ. He was wonderful to work with - honest, patient, to the point and made the process smooth and easy. More
by Meagan Dobbins
January 11, 2022
The service department has really gone done in the last few years. Even now when get ready for service you have to wait two weeks to get oil changed and there’s no reminder sticker to tell you when next se few years. Even now when get ready for service you have to wait two weeks to get oil changed and there’s no reminder sticker to tell you when next service is due. Makes you wonder if service reall happens. More
by jj
Employees Worked With
Don’t know
January 03, 2022
Great place to do business, our salesman was courtesy an had great knowledge of the vehicle we was buying an also our thanks to the credit manager an the lady that did the final paperwork, we will be a retu had great knowledge of the vehicle we was buying an also our thanks to the credit manager an the lady that did the final paperwork, we will be a return customer More
by David Crafton
Employees Worked With
A J was salesman others told me there name but sorry cannot remember
November 25, 2021
I have a very low rating of this dealership. After 3 days in the service department I got my F150 pickup back without it being repaired. When I brought it back, it somehow became my problem and not the days in the service department I got my F150 pickup back without it being repaired. When I brought it back, it somehow became my problem and not the mechanic's. They clamed it was fixed, but less than one mile down the road it started to misfire again. I turned around and brought it back. Service claimed I would have to leave it again and there would be more costs. I left and found a good local auto service business that fixed the problem at about 75% of the cost from Ford Of Columbia. They will never get my business again. More
by Don't contact me, I'm done with you
Employees Worked With
Service Writer & Service Manager
