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Ford of Columbia

Columbia, TN

Overview
Employees
Reviews
Vehicles
4.6
480 Reviews
Located in Columbia, TN, Ford of Columbia is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ford of Columbia a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-699-7508 for to speak with one of our sales or finance consultants.
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1350 Nashville Hwy

Columbia, TN

38401

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Showing 480 reviews

August 25, 2023

My customer care person Austyn did a great job. He keep me in loop of what was going with my car More

by TSKELLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
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August 25, 2023

I’m almost 65 and have bought a bunch of vehicles from dealerships over the years. Michael is by far the best I’ve encountered. More

by john.tuder
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Dohoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 24, 2023

I was impressed with how they text you about your vehicle health inspection and how far along the work is being done. More

by DEBBIEADAMS464
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know names
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August 24, 2023

They were on time and took care of all requests. Also followed up on recall issues. More

by GARRYPOLSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
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August 24, 2023

They answered all the questions I had about my truck and service in a friendly manner. More

by PSCHMUTTERER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
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August 24, 2023

Great experience with Ford of Columbia Our service advisor William did a great job getting our vehicle in and taking care of very quickly More

by SCOTTJAMES4134
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Pope
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August 24, 2023

Very knowledgeable and nice. Helpful and kept Me updated . Technician recommended needed service and facility was nice and comfortable More

by CLIFTONLAMBRETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
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August 24, 2023

Initial service visit after purchase. Scheduling the oil and tire rotation was simple with plenty of availability. Total time was 1 hour for the service. Waiting area was clean and comfor More

by LSCOTTSIMMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
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August 24, 2023

I had an outstanding customer experience from ease of making appointment, to greeting when I arrived, to efficient servicing of my car. Very professional, pleasant staff! More

by KATHIEHWELLS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Restivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Mitchell
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August 24, 2023

Great experience on towed in Ford Flex. They made the time and effort to keep me informed of their progress in troubleshooting the vehicle problem. More

by PREEKSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
Report | Print
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