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Ford of Columbia

Columbia, TN

4.6
452 Reviews
Located in Columbia, TN, Ford of Columbia is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ford of Columbia a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-699-7508 for to speak with one of our sales or finance consultants.
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1350 Nashville Hwy

Columbia, TN

38401

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Showing 452 reviews

August 24, 2023

I had an outstanding customer experience from ease of making appointment, to greeting when I arrived, to efficient servicing of my car. Very professional, pleasant staff! More

by KATHIEHWELLS
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Steve Restivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Mitchell
August 24, 2023

Great experience on towed in Ford Flex. They made the time and effort to keep me informed of their progress in troubleshooting the vehicle problem. More

by PREEKSTIN
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Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
August 23, 2023

Service department is super. Everyone very helpful. I also dealt with the Parts Department and received excellent service there as well. More

by EKKNIGHT68
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Recommend Dealer
Yes
Employees Worked With
Parts dept excellent , Colin Mitchell
August 23, 2023

Had a vehicle recall. The service team was excellent. Great Customer Service. Friendly and Knowledgeable staff. More

by ANASTASIAZAVARO18
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Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
August 23, 2023

Service is top quality as well as professional. Timely and detailed to my needs. I recommend them. More

by EDDIEANDLOLLY
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
August 23, 2023

After 2 attempts and a $600 charge I was told my navigation was two old to work properly. More

by JBRADFORD1998
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Recommend Dealer
Yes
Employees Worked With
Will , Colin Mitchell
August 23, 2023

Had appointment. Service started promptly and finished in good time. Staff was very friendly and courteous. More

by RICHARD@REMINGTON-FARMS.NET
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
August 23, 2023

The only reason I gave 2 stars is because the staff was nice enough. They refused to do the job I requested after sending me an invoice for almost $2,000. And most of the work the tech said was critical tu More

by TREANNASTEWART
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Recommend Dealer
No
Employees Worked With
Austyn Houghland , Colin Mitchell
August 23, 2023

Austyn was great and helped get the service I needed for my 2012 F150! Need to keep it running and great to have him get the service I needed. Communication was also great throughout the process! More

by MATT.GARREFFA
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Recommend Dealer
Yes
Employees Worked With
Austyn in service helped me
August 23, 2023

Austyn was very helpful. Gayle whom I spoke to when scheduling the appointment was extremely easy to talk to! More

by ANNAMARIEQUAAS
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
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