Back

Ford of Columbia

Columbia, TN

4.6
452 Reviews
Located in Columbia, TN, Ford of Columbia is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ford of Columbia a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-699-7508 for to speak with one of our sales or finance consultants.
Contact Dealership

1350 Nashville Hwy

Columbia, TN

38401

Directions

By Type

Showing 452 reviews

September 22, 2023

Very expensive! I think I need to shop around. The employees were very nice. Too high! More

by KARENJ351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
September 22, 2023

Bait and switch practices with advertising service specials specific to my vehicle. After bringing in and arranging ride to pick me up, they tell me that the advertised special is actually $40 more. More

by JOEY37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis
September 21, 2023

Sam did everything he could to get my payment down to an affordable level and Steve continued that magic to get my interest rate down and make sure I had the extra warranty. When I found an issue with the h More

by shannongrimes86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Dohoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

A little pricey on labor. Parts are reasonable. Service staff is very kind and helpful. More

by PATRICIASKELTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
September 21, 2023

It was a good experience. Everyone wants polite and friendly. The were timely with the service. More

by BILLANDHELEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
September 20, 2023

Travis at Ford dealership in Columbia, is the best. He takes care of me every time I go in for services. He is very professional and nice as he can be. He deserves a raise. More

by TAMMYMORTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis F is wonderful , Colin Mitchell
September 20, 2023

The Service team here is really great! Super professional, and not greasy like the Franklin Ford Service department. More

by ROBKURTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
September 20, 2023

Great service and great people. Got me in and out in a reasonable time frame. More

by MATLOCKCHIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Meredith
September 20, 2023

Very friendly and knowledgeable salesman. He was not pushy in selling the truck. He provided info and let us consider the offer. Great facility. More

by purpleperue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Dohoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Perez
September 19, 2023

This is the first dealership service department in that I have enjoyed working with! The service advisers were amazing. Car was done on time! More

by GARYLEESON2.0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
...
24
...