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Ford of Columbia

Columbia, TN

Overview
Employees
Reviews
Vehicles
4.6
452 Reviews
Located in Columbia, TN, Ford of Columbia is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ford of Columbia a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-699-7508 for to speak with one of our sales or finance consultants.
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1350 Nashville Hwy

Columbia, TN

38401

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Showing 452 reviews

October 13, 2023

The service department explained what the diagnosis revealed and outlined the steps necessary to fix the issues and, where appropriate, explained options. It became more of a project than expected. More

by OKEES
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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October 13, 2023

Quick and easy! Great job! Got my wife in and out in minimal time! Thanks More

by MITCHCRAM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
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October 13, 2023

The crew did an amazing job on Rogers Group F350. It was a quick turn around getting it back to me. I have a F550 that’s been at Polasky Ford for 2.5 months More

by MIKE.UMPHREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
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October 12, 2023

My service went very well, just shocked over the pricing. Other than that it was good! More

by RABLACKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
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October 11, 2023

Service was done quickly. I was told it may take up to four hours, but it was far quicker. More

by GALLOWAYMCHS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
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October 11, 2023

Service was excellent, work performed in a timely manner. Staff was very helpful, detailed description of services needed. More

by AHICKMAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
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October 11, 2023

The service department has very poor communication with clients. I have had two different ones and both were very poor communicators. The second was the wrong guy for the job. I was going to purchase a n More

by MICHAELMAYNARD39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Mitchell
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October 11, 2023

my service went very well as i brought the car in and discussed with the advisor what i wanted. He showed me to the waiting area and he did the work requested, Very good visit More

by CCOLE34278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
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October 10, 2023

Great experience AJ was my salesman and was totally awesome Thank AJ and Ford of Columbia More

by 23CASEYD
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
AJ Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 10, 2023

Ben was very efficient and explained everything I was concerned about. Our first visit to this service department and very impressed. More

by LOOGIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
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