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Ford of Columbia

Columbia, TN

Overview
Employees
Reviews
Vehicles
4.6
452 Reviews
Located in Columbia, TN, Ford of Columbia is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ford of Columbia a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-699-7508 for to speak with one of our sales or finance consultants.
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1350 Nashville Hwy

Columbia, TN

38401

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Showing 452 reviews

October 26, 2023

The service advisors keep an open line of communication. Had my parts ordered as soon as possible and got my truck in and out of there in a couple days. More

by TILGHMAN.KYLE15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austyn Hougland
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October 25, 2023

Excellent and friendly service. ..everything for the various recalls was taken care of..would recommend for your service needs More

by MJDDESIGNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 25, 2023

Absolute worst customer service I have ever encountered. Parts were never ordered or lost multiple times for issues covered under warranty. Communication is non existent and if you are a female prepare to g More

by LAUREN_MOORE09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Too many to name
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October 25, 2023

All the service department employees are friendly and helpful. Tom always goes the extra mile to make sure the service is done right. I really like the employees. They really care about the customers. More

by MATLOCKCHIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
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October 24, 2023

Excellent process and friendly, trustworthy service! I will definitely be using Columbia Ford again for my next vehicle search! More

by karenutt
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Dohoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 24, 2023

Good service because the tech came out and explained what exactly was wrong but for no more than what they did it was somewhat expensive. More

by BJONES522002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
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October 24, 2023

Just professional & took care of business. and asked me if i was satisfied I absolutely More

by UTKFAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will was great to., Colin Mitchell
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October 23, 2023

The service for my 2023 Ford Maverick was exactly what I had requested. Thank you! More

by Gerald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Dohoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Mitchell
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October 23, 2023

Will is always so pleasant to work with. Always has a smile on his face. More

by JVOGUS31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will, Colin Mitchell
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October 23, 2023

Great experience working with Will in the service dept. He took great care of my needs. More

by JAMES.MERRYMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will in Service , Colin Mitchell
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