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Ford of Columbia

Columbia, TN

4.6
452 Reviews
Located in Columbia, TN, Ford of Columbia is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ford of Columbia a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-699-7508 for to speak with one of our sales or finance consultants.
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1350 Nashville Hwy

Columbia, TN

38401

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Showing 452 reviews

January 02, 2024

This is my second experience with buying a vehicle from Ford of Columbia, AJ made this experience smooth as possible. He knew I was interested in an upgrade and kept me in mind when a vehicle came on the l More

by Nicole
Recommend Dealer
Yes
Employees Worked With
AJ Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Dohoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2024

I did not buy a car from this dealership. They have their add-ons that I disagreed with as being fair. More

by mojo
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Ashley Wiggins
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2023

They treat you like part of their family and truly care about what you want and need. More

by mike
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2023

They tried to get me to buy multiple expensive & unnecessary things totaling well over $2,000. Time to return calls was lengthy. Staff was friendly and the place was clean though. More

by rjis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austyn
December 15, 2023

Jason was so helpful and so kind during our purchase of a car that just came on their lot. We had the best experience with him. He answered all of our questions, was patient with us while making decisions, a More

by C Sexton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Taylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Davis, Colin Mitchell
December 15, 2023

Aj was very helpful at the end of our buying process. He helped me get out the door and on my way. Answered so many technical questions I had about the vehicle we purchased and was very personable. It wa More

by C Sexton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Taylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Davis, Colin Mitchell
December 05, 2023

Had my regular service on my ‘18 F150 and also had a hard starting concern. As usual everything was taken care of and it turned out it needed a new battery. I was kept informed & was surprised how quickly More

by 65Fairlane500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Fankhauser , Colin Mitchell
November 30, 2023

Was happy with the car. Not happy about being forced to purchase a glass replacement and road hazard agreement that I was told come with each car and is automatically placed More

by brian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2023

Dealer staff was courteous and helpful, services offered were reasonable for the mileage of the vehicle. More

by thirsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
November 12, 2023

Honest and trustworthy service department. We have always been pleased with the integrity of their customer care here. More

by SLYR.201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
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