Ford of Columbia

My recent experience with Ford of Columbia was not up to the standard one would hope for. Despite purchasing a used truck from them, the delivery process was riddled with unexpected issues. Some aspects o the standard one would hope for. Despite purchasing a used truck from them, the delivery process was riddled with unexpected issues. Some aspects of the delivery were mishandled, including missing key components such as a second key fob and a center console tray. Additionally, the truck was delivered in need of detailing work, with coffee stains and pet hair present in various areas. Furthermore, the fuel level was inadequate, and the DEF gauge showed a low level, indicating a need for refill. The management was informed about these issues and their only solution was a $25 gift card. The financing and the delivery of the truck was a hassle-free process. More

BUYERS BEWARE! !! Super shady dealer. NOT HONEST! WILL TRY TO HIDE IMPERFECTIONS!!! As others have posted in reviews, they charge you a mandatory 2000 extra dollars !! Super shady dealer. NOT HONEST! WILL TRY TO HIDE IMPERFECTIONS!!! As others have posted in reviews, they charge you a mandatory 2000 extra dollars for VIP advantage. I reluctantly paid this extra fee they tax you with unexpectedly. However, this supposedly includes paint protection along with ceramic coating which I can assure you is a complete lie and scam. I purchased a new f150 off of the showroom floor and when washed after arriving home noticed an approximate 3 inch scratch that had been filled with paint dealer was trying to cover up. Ceramic coating does not wash off! Dealer completely ignored when contacted about the issue. Typical take the money and run. Pay attention guys and stay far from this scam. No telling what else is hidden or lied about here. More

Fantastic service. They left my vehicle Clean inside, love the car seats to be covered and the floor to keep grease off . As a customer I really appreciate that care They left my vehicle Clean inside, love the car seats to be covered and the floor to keep grease off . As a customer I really appreciate that care for my vehicle ! Thank you for your service my F 150 Runs like a Beast now , thank you for your service. More

The sales team is amazing! Everyone was very friendly and absolutely no pressure. Ashley was very accommodating, even though we came in late, 45 minutes before they closed. She Everyone was very friendly and absolutely no pressure. Ashley was very accommodating, even though we came in late, 45 minutes before they closed. She showed us several vehicles that we had researched, she was patient, knowledgeable and fantastic! Our buying experience was the best we have had! Highly recommend them!! More

I’m so happy that I drove an hour and a half to Ford of Columbia! My entire experience was better than I could’ve hoped for! Test driving to the final paperwork was a breeze because of each and every emplo Columbia! My entire experience was better than I could’ve hoped for! Test driving to the final paperwork was a breeze because of each and every employee that was involved. I highly recommend you buying your next vehicle here! More

I got my dream car here! One happy customer! Nothing bad to say about them! One happy customer! Nothing bad to say about them! More

Over the many years I have been driving, I have bought many cars through private sales and dealerships. I’ve dealt with numerous sales personnel, left dealerships angry, dealt with difficult people, and h many cars through private sales and dealerships. I’ve dealt with numerous sales personnel, left dealerships angry, dealt with difficult people, and have gone through the full gambit of a new car purchase. I must say that my experience with Ford Lincoln of Columbia was one of the best buying experiences I’ve had. I would like to specifically mention Mike Smith, he is a salesman that I was working with to purchase a vehicle. This was the easiest buying experience I’ve ever had. There were no typical “ Let me ask my manager” scenarios going on at all. We began to sale online, then spoke on the phone, and when I came into the dealership, everything was ready to go. Being the impatient person that I am, I didn’t have to wait for anything. I basically signed the paperwork and drove away. I would also like to show my appreciation to Ryan Davis in the finance department for making this such an easy transaction They also gave me what I was asking for my trade with no hassle. I can guarantee that the next time I buy a vehicle, I will be calling Mike! I would just like to thank the Ford dealership for making this a great buying experience. You have gained a new loyal customer More

Spend more money, receive better service. However, no one thought to fill up the gas tank. However, no one thought to fill up the gas tank. More

The easiest and best car buying experience ever. Very professional, courteous and delivered on every statement and promise. Very professional, courteous and delivered on every statement and promise. More