Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ford of Columbia
Columbia, TN
452 Reviews
Located in Columbia, TN, Ford of Columbia is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ford of Columbia a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-699-7508 for to speak with one of our sales or finance consultants.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 7:00 PM
Tuesday 9:30 AM - 7:00 PM
Wednesday 9:30 AM - 7:00 PM
Thursday 9:30 AM - 7:00 PM
Friday 9:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 AM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 452 reviews
June 16, 2024
I knew which vehicle I wanted prior to arriving to the dealership. There were no games played and very quick process to purchase it. When I received the vehicle as I had it delivered I noticed some scratc dealership. There were no games played and very quick process to purchase it. When I received the vehicle as I had it delivered I noticed some scratches in rear corner bumper that turned out to be there already and the dealership was extremely helpful with that even though my fault and are even having a paint pen delivered to me so i can cover them up professionally. I could not have asked for a better experience for me. Even though they are over a couple of hours from me I will be purchasing my second vehicle through them as well. Keep up the great work. More
by richardtunison.1
June 01, 2024
Very good communication with Prompt and friendly service. I will recommend to friends and family. I will recommend to friends and family. More
by jstevecofer
Employees Worked With
June 01, 2024
Great customer service. Very nice waiting area with snacks, drinks, including hot chocolate and fancy coffee. Prompt call backs. Very nice waiting area with snacks, drinks, including hot chocolate and fancy coffee. Prompt call backs. More
by Happy Customer
Employees Worked With
May 13, 2024
Pleasant experience, knowledgeable, sales people, and an excellent manager. I’m glad I bought it there.. excellent manager. I’m glad I bought it there.. More
by jamesblumig1
May 13, 2024
Jason was great and helped get everything coordinated for my out of state transaction. Everyone at the dealership was friendly, proffessional and easy to work with. I got what I wanted for my trade in and to my out of state transaction. Everyone at the dealership was friendly, proffessional and easy to work with. I got what I wanted for my trade in and took home my dream truck! The building was emaculent, and the cars were spotless. I would highly recommend them. I found my truck online but noticed a great selection to choose from when I was there. More
by MG
May 12, 2024
A very pleasant buying experience. Everyone was accommodating from the moment I walked in the door. I had been looking for a particular Ram pickup for months and found it here. Great Everyone was accommodating from the moment I walked in the door. I had been looking for a particular Ram pickup for months and found it here. Great price and service throughout the process. They delivered it the next day to my home in Clarksville. Even the delivery person was very professional and kind. It was well worth my time to drive to Columbia to purchase my vehicle. More
by Tim
May 04, 2024
Everyone at Ford of Columbia was so nice and helpful. They made the experience of buying a new vehicle so quick and easy. They made the experience of buying a new vehicle so quick and easy. More
by amyj80616
April 24, 2024
Everything went smoothly. Got what I wanted for my trade in and got the payment I was Looking for. Got what I wanted for my trade in and got the payment I was Looking for. More
by Portercarl
April 19, 2024
Service was excellent and efficient. . Time was excellent. The service people were very informed of my service. . Time was excellent. The service people were very informed of my service. More
by badams2007
