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Ford of Columbia
Columbia, TN
452 Reviews
Located in Columbia, TN, Ford of Columbia is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ford of Columbia a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-699-7508 for to speak with one of our sales or finance consultants.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 7:00 PM
Tuesday 9:30 AM - 7:00 PM
Wednesday 9:30 AM - 7:00 PM
Thursday 9:30 AM - 7:00 PM
Friday 9:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 AM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 452 reviews
June 28, 2024
Their service is quick and efficient highly recommend to anyone that’s looking to purchase from ford of Columbia anyone that’s looking to purchase from ford of Columbia More
by Cedralslp98
Employees Worked With
June 27, 2024
Great service. They had my car ready and back to me in no time. Will continue going to them for all my service needs They had my car ready and back to me in no time. Will continue going to them for all my service needs More
by Armserica74
Employees Worked With
Other Employees :
Travis Farrar
June 27, 2024
The staff is always attentive, friendly, helpful and concerned with my needs. Employees not related to my service always ask if I need anything when they walk thru the waiting area concerned with my needs. Employees not related to my service always ask if I need anything when they walk thru the waiting area More
by john
Employees Worked With
Other Employees :
Travis Farrar
June 25, 2024
Friendly and helpful staff finished agreed upon work done on our vehicle in a timely manner, as always! on our vehicle in a timely manner, as always! More
by dparry24
Employees Worked With
June 24, 2024
Friendly and attentive to our issues. Service staff was helpful and contacted us back promptly. Had to get a part ordered. Will be going back in a week when it comes in Service staff was helpful and contacted us back promptly. Had to get a part ordered. Will be going back in a week when it comes in More
by jamestadrowski
June 21, 2024
The customer service staff were friendly and helpful. It was convenient to get text updates on my service. And, the overall cost was less than I expected. Great experience! It was convenient to get text updates on my service. And, the overall cost was less than I expected. Great experience! More
by Jason Beck
Employees Worked With
Other Employees :
David Hancock was our service tech. Fantastic job!
June 20, 2024
Personnel friendly and professional. Took forever to get personnel on the phone to schedule service for same day. Took forever to get personnel on the phone to schedule service for same day. More
by Spuckett636
Employees Worked With
June 17, 2024
Friendly, low-pressure sales but helpful and knowledgeable. Worked hard for me to get the deal I wanted on the vehicle I wanted. knowledgeable. Worked hard for me to get the deal I wanted on the vehicle I wanted. More
by dyackell
June 16, 2024
Three hours into our trip to Florida the transmission quit working.Wouldn't go in gear. Lucky for me that it happened in Columbia,TN. Had car towed to Ford of Columbia. They all were so friendly and help quit working.Wouldn't go in gear. Lucky for me that it happened in Columbia,TN. Had car towed to Ford of Columbia. They all were so friendly and helpful. Kept me posted on everything they were doing. They did a great job! Employees and service were AWESOME!! Both are hard to come by these days. Wish they were located in Louisville, KY. Would give 10 stars if I could. Trip home was a breeze. Thanks to all at Ford of Columbia. I appreciate you all!! More
by Family
Employees Worked With
Other Employees :
Jarod Pretzsch - he did a great job on my car. Can't remember the name of young man who checked us out but he was friendly and very helpful. Please tell them both thanks.
