Ford of Columbia

All staff that I came in contact with were polite and engaging. The facility was clean, including the restroom. I was informed of how long the work would take and it was completed on time. I prefer comin engaging. The facility was clean, including the restroom. I was informed of how long the work would take and it was completed on time. I prefer coming to this dealership to get my vehicle serviced. More

Service Department / Christain very helpful and professional service - kept me updated with vehicle's process . professional service - kept me updated with vehicle's process . More

First time, and the Service Department area very showroom clean, Christian, the technician, and the guys that were there when I picked up vehicle was super nice, professional and I would definitely recommen clean, Christian, the technician, and the guys that were there when I picked up vehicle was super nice, professional and I would definitely recommend this location. More

My wife and I traveled over an hour to go see a truck here. The salesman knew we were coming as we talked to him over 8 hours before we got there, but when we arrived he had not pulled the truck up for here. The salesman knew we were coming as we talked to him over 8 hours before we got there, but when we arrived he had not pulled the truck up for us to see- it was a lengthy process for him to go get it. When we took a test drive the truck was on empty so we really couldn't get a good feel for the truck. Then, when we were sitting at his desk talking about the truck another salesman came up and started talking to him about someone else who wanted to buy the truck we were looking at. His exact words were "what's the deal with the people looking at the RAM? Are they going to get it or not?" And we were sitting right there! Very unprofessional. Terrible customer service. We left and found our truck in a place that valued us and their other customers. Very disappointed in how they lived up to the car salesman pressure tactic reputation. More

Great service! Very professional and courteous staff. Waiting area very clean and comfortable. Explained in detail about the work that was completed. Very professional and courteous staff. Waiting area very clean and comfortable. Explained in detail about the work that was completed. More

Great people and great service. They are friendly and not pushy like other dealerships. Absolutely recommend them to anyone. They are friendly and not pushy like other dealerships. Absolutely recommend them to anyone. More

Columbia Collision was perfect for what we needed. They were the only body shop that would take our 2001 Corvette. Great job, highly recommended! They were the only body shop that would take our 2001 Corvette. Great job, highly recommended! More

Service area was attentive, got me estimates quickly and had my vehicle back within 24 hours had my vehicle back within 24 hours More

I served in the marines and proud to do so and had a great buying experience with lots of”thank you for your service”. Great people to do business with great buying experience with lots of”thank you for your service”. Great people to do business with More

Great people great service and you guys should appreciate Will and D"Verian. These two guys are exceptional and the rest of the sales team and especially the service department. I will definitely come back f Will and D"Verian. These two guys are exceptional and the rest of the sales team and especially the service department. I will definitely come back for more service. More