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Ford of Clermont - Service Center

Clermont, FL

4.3
894 Reviews

894 Reviews of Ford of Clermont - Service Center

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January 17, 2015

Did what they said they would do Very professional treatment. Honored coupon and discount. Was planning to go to Walmart for the service because I assumed it would be cheaper. Actu More

by Rex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simone
November 25, 2014

Really poor service department. Not friendly at all when I came in for an oil change and they made me wait an extra hour for no reason. They also do not disclose shop and hazard fees More

by StanleyBSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Young guy from service department
November 08, 2014

Outstanding I lost one set of my car keys and quickly needed a replacement. I dropped by Ford of Clermont unannounced, and they immediately took care of me. Withi More

by Varrus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Parts Dept.
January 22, 2014

Sales staff knowledgeable, friendly and professional. Service department lacking.Brought in my vehicle for a repair under warranty, they said there was nothing wrong. When it was out of warrenty 5 weeks More

by gizmoqwe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service
October 04, 2013

As I was sitting on highway 50 with a flat tire waiting on my husband Aaron a employee of yours stopped put my spare tire on called and gave me a price and explain ford dealerships have a program to match More

by Godschildren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron, Hannah
March 20, 2013

I am an unhappy customer and irate with the following: 1) The body shop just installed a reconditioned front right rim on my vehicle about a month ago. After my truck was serviced in the Service Departm More

by Murphyta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Claud Nadle
August 26, 2012

Chris Bastow managed to get a new tonneau cover that cracked suddenly even after the warranty had expired. This was installed at no cost. Thomas Pritchard went out of his way as well to ensure that I More

by 65Gizmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bastow, Thomas Pritchard and Mike Tipsword
April 10, 2012

We have a 2012 Ford Focus, which was purchased in Maine. We have a 2012 Ford Focus, which was purchased in Maine. We stay in clermont for 6 months & used Clermont for all service work Each visit is ver More

by rkerscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tipsword
December 01, 2011

We went for a recall service and the next day had a leak, it was like they were expecting us to call and Marie was very nasty, she immediately stated no matter what was now leaking it couldn't have had anyth More

by bakemma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike, Marie
October 22, 2011

I would definitely recommend your service department but would probably NEVER buy a new car there. I despise "add-on stickers" which you never had before the current owners. Those in the know realize there More

by gnf1941
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
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