Ford of Clermont

Like Family Our third vehicle from Clermont and always a pleasant experience. Johnny Mac was outstanding in helping us find the right vehicle. The dealer cares ab Our third vehicle from Clermont and always a pleasant experience. Johnny Mac was outstanding in helping us find the right vehicle. The dealer cares about its customers both in Sales and Service. More

A couple of uncomfortable, not too happy experiences there. Parts department had always been great. My last visit was with Kristine my service adviser. Kristine was AWESOME!! She is Sharp, on the ball. Go Parts department had always been great. My last visit was with Kristine my service adviser. Kristine was AWESOME!! She is Sharp, on the ball. Got to the point, took care of all my needs BETTER than I could have imagined. My car was taken care of, low cost to me. I was NOT taken advantage of in any way, And I got a Free Courtesy car from her. My review is about Kristine, an Awesome employee that makes Clermont Ford Look Good!! More

2nd Ford bought from this dealer Super fast transaction! Always closing the deal Ken has been straightforward, easy, and listens to your needs and wants! This has been our 2nd deal an Super fast transaction! Always closing the deal Ken has been straightforward, easy, and listens to your needs and wants! This has been our 2nd deal and another one in the near future! Nothing but professional and kind. Love this dealership! More

Purchase of New Vehicle I recently purchased a new vehicle at Ford of Clermont. The experience of the purchase was very positive from start to finish. The sales rep, Johnny I recently purchased a new vehicle at Ford of Clermont. The experience of the purchase was very positive from start to finish. The sales rep, Johnny McGivern is a great guy to deal with. He is very personable and makes the client feel very comfortable through the entire process. He made it fun and has continued to work with me even after the purchase in getting a few things done. I also had an experience with Tim in service. I had a second row console installed and Tim as well was very professional and friendly, working with me to get the project to completion. Though it took a couple of days to get the project completed I was provided a courtesy vehicle to use while mine was in for the service. Good experience all around and will definitely refer anyone looking for a purchase and/or service to Ford of Clermont. More

Car purchases Treated very well at this dealership both my husband and I bought our cars here and would refer this dealership will be back again for our next purcha Treated very well at this dealership both my husband and I bought our cars here and would refer this dealership will be back again for our next purchase More

very easy to complete the deal Willie made a difficult job very easy. I will consider Willie again when I buy my next car in three years. Good job done by all Willie made a difficult job very easy. I will consider Willie again when I buy my next car in three years. Good job done by all More

Summary Always receive prompt attention and willing to help. This time I went for an oil change that did not require an appointment but mentioned that the car Always receive prompt attention and willing to help. This time I went for an oil change that did not require an appointment but mentioned that the car was pulling to the left. They rotated the tires without me having an appointment. More

Disappointed, Yet AGAIN Took my car into have Air Conditioning work done and an oil change. They had the car for TWO WEEKS trying to address the issue. The majority of the ti Took my car into have Air Conditioning work done and an oil change. They had the car for TWO WEEKS trying to address the issue. The majority of the time was wasted due to their Air Conditioning Evacuation machine breaking not once, but twice. Also, and more distressing, all that time they had my car, they NEVER got around to doing my oil change as requested. When I asked about that the service writer looked puzzled and then admitted he just forgot about it. Great Job Clermont Ford!!! More

Expensive My Abs light and traction alarm light came on, Ford manual says bring vehicle in for service immediately. I had to pay Ford to tell me what’s I alread My Abs light and traction alarm light came on, Ford manual says bring vehicle in for service immediately. I had to pay Ford to tell me what’s I already knew was wrong. The part to fix it, Ford price was $ 500 more than if I were to get it from a parts store. Labor was an all day charge, for something that may take 2-3 hours the most. Not everyone is mechanical illiterate and not everyone can fork out over 2000$ for service. Not one suggestion on how to help me with the finances or a discount for being a repeat customer. More

Service Courteous, efficient and professional Will continue to visit this dealership Have dealt with place for many years But hate the nagging for evaluati Courteous, efficient and professional Will continue to visit this dealership Have dealt with place for many years But hate the nagging for evaluation, it could be shorter! More