Ford of Clermont

Transmission is erratic at low speeds (below 30 mph) I have a new 2019 Ford Edge (only 7,000 miles on it) and have been experiencing erratic transmission operation at slow speeds (25mph) and very slow ac I have a new 2019 Ford Edge (only 7,000 miles on it) and have been experiencing erratic transmission operation at slow speeds (25mph) and very slow acceleration. Everyday when I leave our subdivision, I have to drive 25 mph and less for about 0.5 miles. The car surges at constant speed and lags when gas is applied slightly to very slowly accelerate from slower speeds. Acts like the transmission is hunting for the right gear. Seems to be less of a problem under normal acceleration. More pronounced in the mornings. When I left the car with Ford of Clermont, the technician said he could not duplicate the problem and the computers he used indicated that all shifting was normal. How can he duplicate the driving conditions of slow constant speed (25mph) and very slow acceleration from slower speeds when the dealer property is on SR-50 where the speed limit is 45 mph? If I were going to test the vehicle to duplicate the driving conditions, I would take it to a large housing development and drive a little while at the above speeds. Maybe he did that, but I would not know because I couldn't talk to him. My son borrowed the car one morning and commented on the same problem. Said he never drove a car acting that way. I have been driving for over 50 years and never had a car act this way. Disappointed right now with the car because of this problem. Consumer reports even identified the issue of erratic operation at slow speeds in their test drives and called the new transmission "clunky." Love the car otherwise. Please fix this problem. Thanks, Dave More

5 stars. Love my car, sales guy was great, and others I’ve met in finance and service departments actually care about the customers and what they want. Great experience! Thanks Ryan! I’ve met in finance and service departments actually care about the customers and what they want. Great experience! Thanks Ryan! More

Willie was amazing....new exactly what i wanted.Ron Willie was amazing....new exactly what i wanted. Ron (Finance Manager) was very patient in explaining everything. Bravo Ford or Clermont, we'll be Willie was amazing....new exactly what i wanted. Ron (Finance Manager) was very patient in explaining everything. Bravo Ford or Clermont, we'll be back for our next one. More

The service that was provided to me at Ford of Clermont was satisfactory. Ken was a great salesman and very laid back to work with. I could not have asked for a better experience that was quick and efficie was satisfactory. Ken was a great salesman and very laid back to work with. I could not have asked for a better experience that was quick and efficient. More

Top notch team from the front office / sales floor to the service department. Great car buying experience and support from the service department. I highly recommend Ford of Clermont. service department. Great car buying experience and support from the service department. I highly recommend Ford of Clermont. More

Great dealer, excellent customer services, people amazing and knowledge. Ken my salesman was amazing, honest, trustworthy. It feel likes old times when buy a car is a happy day. Not pressure at all and knowledge. Ken my salesman was amazing, honest, trustworthy. It feel likes old times when buy a car is a happy day. Not pressure at all More

oil change and auto stop not working received oil change and auto stop repaired service reps were knowledgeable,courteous well satisfied with repairs and service,time required was satisf received oil change and auto stop repaired service reps were knowledgeable,courteous well satisfied with repairs and service,time required was satisfactory will definitely return. More

Bought 2 new trucks - very easy and nice Just bought 2 trucks yesterday. The staff was nice, the process was painless. They were fast about getting my paperwork. No hassles, no pressures. Just bought 2 trucks yesterday. The staff was nice, the process was painless. They were fast about getting my paperwork. No hassles, no pressures. Ask for Ken! More

The works oil change As always, I take all my vehicles to Ford of Clermont. I dropped my car off mid-morning and they returned it to me within an hour. I appreciate the As always, I take all my vehicles to Ford of Clermont. I dropped my car off mid-morning and they returned it to me within an hour. I appreciate the quick turnaround. More

Amazing experience! My husband and I had the pleasure of working with David. He was very kind, professional, and was very patient answering all of our questions. The entire process was quick and easy! I LOV working with David. He was very kind, professional, and was very patient answering all of our questions. The entire process was quick and easy! I LOVE my new pink mustang and our 70’ TV that we received from their Black Friday deal. Thank you for everything David, we had an excellent experience! More