Ford of Clermont

Chris Bastow managed to get a new tonneau cover that cracked suddenly even after the warranty had expired. This was installed at no cost. Thomas Pritchard went out of his way as well to ensure that I cracked suddenly even after the warranty had expired. This was installed at no cost. Thomas Pritchard went out of his way as well to ensure that I had the correct contact and ensure that I was comfortable and provided a ride to the main building when my truck was in his shop. Also, Mike Tipsword in service is very professional and accommodating. He is very good at providing information and options when I bring my truck in for service. More

We had a wonderful experience with the sales staff, Willie Willette in particular. He did not rush or pressure us into to making a decision to buy. He did however detail options that may have been of Willie Willette in particular. He did not rush or pressure us into to making a decision to buy. He did however detail options that may have been of interest to us. Ultimately we made a decision to buy a 2013 Ford Escape, love the color, Frosted Glass and couldn't be happier. I guess we could be happier if the Escape was free, but nevertheless this was really worth the trip to Ford of Clermont! If you are shopping for a new vehicle ask for Willie.................... More

My wife and I went into look at Mustangs and left in a 2013 GT convertible. Everyone we spoke to was great no pressure sale. 2013 GT convertible. Everyone we spoke to was great no pressure sale. More

We have a 2012 Ford Focus, which was purchased in Maine. We have a 2012 Ford Focus, which was purchased in Maine. We stay in clermont for 6 months & used Clermont for all service work Each visit is ver We have a 2012 Ford Focus, which was purchased in Maine. We stay in clermont for 6 months & used Clermont for all service work Each visit is very enjoyable THE advisor is very professional with all aspects of service Thanks More

Audrey was such a pleasure to work with. She was not your typical "pushy" sales person who just wanted to make a sale. She was patient and able to answer all of our questions. We bought two vehicles f your typical "pushy" sales person who just wanted to make a sale. She was patient and able to answer all of our questions. We bought two vehicles from her within a few months and I brought my mom to her and she bought one too. More

Audrey made us very comfortable at Ford of Clermont. She showed us the trucks and cars. She knew a lot about the vehicles. And she worked very hard to get the payments we wanted. THANK YOU Audrey!!!! We wil showed us the trucks and cars. She knew a lot about the vehicles. And she worked very hard to get the payments we wanted. THANK YOU Audrey!!!! We will definitely come back to buy a car from Audrey. Patty Slayton Slayton Lawn Service HomeLand Title Services More

We went for a recall service and the next day had a leak, it was like they were expecting us to call and Marie was very nasty, she immediately stated no matter what was now leaking it couldn't have had anyth it was like they were expecting us to call and Marie was very nasty, she immediately stated no matter what was now leaking it couldn't have had anything to do with the service the day before...yeah, right Marie! They used after factory parts that have no warranty on them because factory parts were not in stock...this is a Ford dealership but they don't have Ford parts in stock? Fishy, dishonest, unscrupulous, shady place, we will never do business with them again and will probably never buy another Ford or Mercury vehicle because of our experience there. This woman Marie is probably the nastiest piece of work I've ever come in contact with ever, she has no business working in customer service unless her job is to abuse the customers as she does that well. More

I would definitely recommend your service department but would probably NEVER buy a new car there. I despise "add-on stickers" which you never had before the current owners. Those in the know realize there would probably NEVER buy a new car there. I despise "add-on stickers" which you never had before the current owners. Those in the know realize there is a 5X mark-up on these things and they are absolutely unnecessary options for today's vehicles. A total rip off of your customers (or perspective customers). I also do not like dealers' fees because they are so excessive ( up to $299 would be far more palatable). You also have a sales manager that I would also NEVER have contact with again. He is strictly old school "Car salesman?" type that gave car salesmen such a bad reputation over the years. He seems to enjoy insulting perspective customers. I would drive 50 miles to another dealership to avoid contact with him. More

Ereryone at Clermont Ford deserves a huge thank you. Everyone makes me feel like a valued customer and not just some person that only wants to bother the employees. All work done so far has been outsta Everyone makes me feel like a valued customer and not just some person that only wants to bother the employees. All work done so far has been outstanding and everyone, from the head Sales People to the lowest mechanic takes the time to greet me and make me feel welcome. Our household has purchased three (3) new cars (2010 F-150 Pick Up, 2005 Saleen Mustang Convertible, 2011 Shelby GT-500 Convertible and a used 2011 Escape) from Clermont Ford and we are very happy with the service and sales on each vehicle. In addition we have our 1973 Ford Mustang Convertible (show car) and our 2003 Ford Motor Home serviced at Clermont Ford as well. Each time we bring in one of the cars the work is complested in a reasonable length of time, the price is very good and we are thanked for doing business with Clermont Ford. I will always do business with Clermont Ford in the future as Clermont Ford makes me feel special for doing business with them. Don't change any of your business practices. Your dealership is as close to perfect as any car dealership can get. More

Came in on Saturday no appointment. They went out of their way to make time for me. Explained everything and had me out in less than an hour. Cannot ask for more. Great people to work with their way to make time for me. Explained everything and had me out in less than an hour. Cannot ask for more. Great people to work with More