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515 Reviews of Ford Spring Hill - Service Center
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October 17, 2016
Appointments I wrote a negative review on 10/15/16. Today after talking to Sparky we have resolved the problems.He has worked to satisfy my concerns. I wrote a negative review on 10/15/16. Today after talking to Sparky we have resolved the problems.He has worked to satisfy my concerns. More
by Not happy
Employees Worked With
July 26, 2016
Excellent Ford Dealer and Service Searching for a new car? Go to Flammer Ford in Spring hill. We stopped in looking for a new car. We had no idea we were really in the buying mode Searching for a new car? Go to Flammer Ford in Spring hill. We stopped in looking for a new car. We had no idea we were really in the buying mode. We dealt with Art Goldman. You expect he knows the cars and he did. What you don't expect is absolutely NO pressure. We took two car out for a test drive. We were impressed. We liked both cars and sat down to discuss prices. We were introduced to Russ Silverstone because we were interesting in two used cars; and we wanted complete warranties and Russ had the answers to our questions and the different costs. We left with out any promises. Discussed it that night and made a decision that fit our budget. I know you always hear about dealers that are good to work with and I think at 72 years old I've experienced all the sales pressure. You will not find that in Flammer Ford. Further I found the same customer attention in their Service area. For a great experience looking for your next car. Stop into Flammer Ford and ask for Art. More
by Seo
June 24, 2016
Flammer Ford, customers come first Originally I purchased my vehicle at Flammer Ford in Spring Hill 2 years ago, a used Chevy at a Ford dealer, go figure but it has turned out to be gre Originally I purchased my vehicle at Flammer Ford in Spring Hill 2 years ago, a used Chevy at a Ford dealer, go figure but it has turned out to be great. Ron Tesar was the associate I worked with to purchase my truck. At no time did he try to pressure me into another vehicle. I told him what I wanted and he worked WITH me in finding exactly what I wanted, in fact, I spent less money than I had allocated. That being said, along with my new purchase came a free oil change so, of course, I took my truck in and once again, I was impressed with Flammer Ford. The professionalism and courteous staff were great and treated me like I was the only customer in the world. Upon needing my next oil change, this time at my expense, I had no issue taking it back. I scheduled my service with Zach Haag, who again, showed exceptional customer service with constant updates on my vehicle's progress. I was so surprised to find the cost of the work to be very competitive with doing it myself that I will continue to take my truck, and now my other vehicles, to Flammer Ford for service and will see Ron Tesar for an up coming car for a teenager about to get a license. Thank you for putting customers first again. More
by Dtimekw
Employees Worked With
Ron Tesar, Zack Haag
May 02, 2016
OK for average maintenance The people are friendly. They do a good ob on routine maintenance. I had a problem with a filter that they replaced under the dashboard. It had a terr The people are friendly. They do a good ob on routine maintenance. I had a problem with a filter that they replaced under the dashboard. It had a terrible whistle afterwards. When I brought it back for them to fix, they not only didn't fix it, they said they couldn't even hear it, despite my hearing it as I drove out of the service area. Brought it to another dealership who heard it and fixed it. More
by NH Lady
Employees Worked With
Don't know, Eileen Silva
April 03, 2016
Great Price, Fair, Friendly, Great Experience I have now purchased 2 vehicles from this dealership and I have been completely satisfied each time. The employees are friendly yet professional, fair I have now purchased 2 vehicles from this dealership and I have been completely satisfied each time. The employees are friendly yet professional, fair and so nice to deal with! I got a fair price and a beautiful car that I am thrilled with! I have and will recommend this dealership to all my friends and family! I have to mention 4 people that I have dealt with who are the best!!! Mike Fye, Dave Donovan, Mark Hudson and Rick Kleinota, thank you so much for your help and for being so nice during this experience!! More
by Susan Vaverchak
January 15, 2016
Excellent work, very courteous, clean facility Excellent work, very courteous and knowledgeable of my vehicle. Friendly atmosphere and good snacks.. Would recommend Flammer Ford to all my family Excellent work, very courteous and knowledgeable of my vehicle. Friendly atmosphere and good snacks.. Would recommend Flammer Ford to all my family and friends. Were respectful of my vehicle also. More
by mustang12
Employees Worked With
Joshua Archer
July 23, 2015
Groupon Oil Change & Service A/C. I bought a Groupon Oil Change For Flammer Ford.. The work was done in a timely manner .. They brought to my attention that the in Cab filters needed I bought a Groupon Oil Change For Flammer Ford.. The work was done in a timely manner .. They brought to my attention that the in Cab filters needed to be changes which they were.. I spoke with Mr. Bobby Trivola who spoke to me on a personal level and assured me that if I ever needed anything to contact him directly for any needed assistance with any of my Auto needs.. Thank you Bobby for this reassurance .. I will be back for service soon.. Thank you , Terry More
by Donna
Employees Worked With
Josh And Mr. Bobby Trivola
February 25, 2015
F150 Raptor Transmission I was having issues with hard shifting and surging with my 2011 Raptor. I had taken it to another dealer who found no issues by checking the computer I was having issues with hard shifting and surging with my 2011 Raptor. I had taken it to another dealer who found no issues by checking the computer for codes. After running the same diagnostics at Flammer Ford and getting the same results, the technician, Sparky, contacted the Ford Hotline and found that they did have reported issues. He found that the transmission main control valve needed to be replaced...not a simple job! I just picked up my truck and after a little break-in time the transmission seems to be working better than ever. I want to express my gratitude to Brittany, Sparky and the entire team for helping me with my truck. More
by Tracy Roetting
Employees Worked With
January 29, 2015
Great Service Department I am just turning 100,000 miles on my 2008 ford Truck. I have had all my service on this truck at Flammer Ford in Spring Hill. Every time over the pas I am just turning 100,000 miles on my 2008 ford Truck. I have had all my service on this truck at Flammer Ford in Spring Hill. Every time over the past 7 years has been a great experience. Mr. Robert Dull has gone above and beyond on several occasions to take care of me. Finding people that actually take pride in good customer service is rare in todays world. Mr. Dull was always glad to see me come in and was always glad to see me go because he knew that there was another satisfied customer and I was every time. I plan on keeping my truck for another 100,000 miles and know I can count on excellent service in the future from the service department at Flammer Ford. I actually live in the Clearwater area and drive about 50 miles and pass 3 other ford dealers to have my service done at Mr. Dulls service center at Flamer Ford. More
by Bud
Employees Worked With
Robert Dull
June 03, 2014
Ricardo and the great team at Flammer Every time I bring my car in for service I have the pleasure of dealing with Ricardo. He makes you feel like you are important and he goes out of his Every time I bring my car in for service I have the pleasure of dealing with Ricardo. He makes you feel like you are important and he goes out of his way to make sure that you are happy and satisfied with your experience. Flammer Ford makes you feel like you are part of the family. Each employee I have ever dealt with from the technicians to the ladies in the billing office have always been pleasant and helpful. Ricardo always goes the extra mile. In fact, he went above and beyond the call of duty recently to ensure that I was well taken care of and even provided me with a loaner car when my vehicle was not finished on the same day. He always makes it a great experience and I was serious when I told him he deserved a raise and the employee of the month. My husband drives a Suzuki and, after witnessing the great experiences I have always had with Flammer, has vowed to buy his next car at this dealership. Fives stars to Flammer. You guys are the best! Holly B. - Weeki Wachee, FL More
by HollyB68
