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481 Reviews of Ford Spring Hill - Service Center
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February 19, 2022
Bought my car here almost 11 years ago and had a fantastic experience. We have lived away for several years and recently moved back to the area so when my car needed to be serviced I called Flammer fantastic experience. We have lived away for several years and recently moved back to the area so when my car needed to be serviced I called Flammer right away. Taking your car in is never fun but this was as pleasant as it can be. Got a great loaner vehicle as we currently have only one family car and a toddler. Sara is a gem! She was so helpful in getting me set up with the loaner and updated me throughout the next day as they were diagnosing my car. That communication was very appreciated and I will definitely be back if another issue arises! More
by EL
June 14, 2021
Service personal not very helpful. Had an appointment to have service to correct a warning on my 2014 F250 Super Duty. Flammer Ford pushed it out 10 days??. I was able to get my Truck serviced @ Elder Ford have service to correct a warning on my 2014 F250 Super Duty. Flammer Ford pushed it out 10 days??. I was able to get my Truck serviced @ Elder Ford that same afternoon without a prior appointment. I ultimately purchased a new F250 Super Duty from Elder Ford. Service is 20 miles further to travel but at least they know how to service my truck More
by Thedrdave
Employees Worked With
Other Employees :
Jim Baker, Mike Stults
February 24, 2021
my vehicle was dropped off there for 3 months, finally diagnosed as wire harness. Less than 1 month later it was back again with the same problem, again there for a while before telling me the PCM I just diagnosed as wire harness. Less than 1 month later it was back again with the same problem, again there for a while before telling me the PCM I just had replaced by another shop was bad and I had to replace it again. 3 days later it was back for the 3rd time with the same unresolved issue, got a VM that the truck is running fine and "there's nothing else we can do". They have been "attempting" to fix the same ongoing problem since the beginning of October, 4 months later and $2600 later the problem is still unresolved and I'm expected to pick up a vehicle just to bring it back as I have done twice before. Nobody other than the service writer has reached out to me or discussed the issue, I have also tried speaking with the service manager and GM and got nowhere, they were both extremely defensive and all they seem to care about is their reviews, I'm sure they are both aware that the vehicle is there a third time for the same issue. I provided a very detailed list as to all the repairs that have been done since I purchased the vehicle and nobody has paid any attention it it. More
by ericasholes79
December 24, 2020
Todd and Flammer Ford of Springhill always deliver hospitality, corteousy, and an at home feel on every visit! Great knowledgeable staff that from start to finish always deliver! hospitality, corteousy, and an at home feel on every visit! Great knowledgeable staff that from start to finish always deliver! More
by djwhitehead1972
December 19, 2019
As always, had as you know it Great Service once again! Todd is absolutely Fantastic. Everyone is always Courteous and Professional. Todd is always giving us Awesome service! Todd is absolutely Fantastic. Everyone is always Courteous and Professional. Todd is always giving us Awesome service! More
by djwhitehead1972
Employees Worked With
July 17, 2018
Warranty I took my f-150 in for a warranty issue. The problem was diagnosed, part ordered, and installed in a timely manner. Staff was knowledgeable and friend I took my f-150 in for a warranty issue. The problem was diagnosed, part ordered, and installed in a timely manner. Staff was knowledgeable and friendly as well as helpful. More
by Aligar
Employees Worked With
May 25, 2018
Customer Service Always a pleasant experience dealing with Bill! He has always greeted us with a hand shake and a friendly smile! We bought a Ford Fusion a few months Always a pleasant experience dealing with Bill! He has always greeted us with a hand shake and a friendly smile! We bought a Ford Fusion a few months ago and Bill was courteous and patient to answer all of our questions and to return our phone calls promptly! I recently needed a cosmetic repair on a interior door of my Ford Edge and once again Bill immediately responded to my call and scheduled my appointment within the same week! We are now looking to purchase a Ford Explorer. We are looking forward to seeing Bill and having another smooth transaction! He is truly a asset to his company and us as well! Thank you! Dara Yannello More
by #1Bill
Employees Worked With
March 16, 2018
Ask for Dave Dave makes the the task of maintaining your car fun. He is extremely knowledgeable and has a great sense of humor which made the entire process very e Dave makes the the task of maintaining your car fun. He is extremely knowledgeable and has a great sense of humor which made the entire process very enjoyable. More
by Kaymic
Employees Worked With
December 13, 2017
Took excellent care of not only me but also my car !! Brought my 2010 Mercury Milan into Flammer Ford for repair, Mike Stults took very good care of me on a very busy day, he got my car in ASAP within an Brought my 2010 Mercury Milan into Flammer Ford for repair, Mike Stults took very good care of me on a very busy day, he got my car in ASAP within an hour he had called me to let me know what was wrong with it and got it back on the road the next day. Excellent Service !!! More
by mjw2663
Employees Worked With
The whole service department. :), Mike Stults
October 28, 2017
Great transaction Loved working with Bill. Non-aggresive approach, wound up buying a vehicle and I wasn't even looking. Made me a deal I couldn't refuse. Loved working with Bill. Non-aggresive approach, wound up buying a vehicle and I wasn't even looking. Made me a deal I couldn't refuse. More
by Bill10
Employees Worked With
