Ford Spring Hill - Service Center

Always a pleasure to work with the Ford Spring Hill staff. Professional, knowledgeable and friendly. staff. Professional, knowledgeable and friendly. More

Dropped off my vehicle found the issue and made repairs and informed me that the air filter and cabin filter needed to be replaced and they cleaned the throttle body I have no complaints thank you and informed me that the air filter and cabin filter needed to be replaced and they cleaned the throttle body I have no complaints thank you More

Me and my husband have purchased two cars at this location under Flammer ford . We will never purchase from ford of Spring Hill . They wanted to overcharge me to fix a window Motor on the passenger s location under Flammer ford . We will never purchase from ford of Spring Hill . They wanted to overcharge me to fix a window Motor on the passenger side side . A widow that is never used . I did some online research and it Seems to be a problem or Defect that has continually occurred with other customers throughout the US. Enough said More

Excellent service and the wait was not long. Customer service was well informed on my service and went over what services will be due. Customer service was well informed on my service and went over what services will be due. More

The dealership staff is always accommodating and don’t suggest unnecessary repairs. Always on time with appointment. suggest unnecessary repairs. Always on time with appointment. More

2:30 service appointment. When entering the department I wasn’t greeted. I had to get the attention of a representative. While waiting for service of my car toured the new car When entering the department I wasn’t greeted. I had to get the attention of a representative. While waiting for service of my car toured the new car show room, not one representative asked if I had any questions. The sales offices were full of employees. Walked back to the service department and waited almost 2-1/2 hours for a simple oil change. Absolutely ridiculous. Won’t be shopping for a new car at this dealership. Update: I got a call from the GM after my initial review apologizing for the poor customer service experience which I appreciated. He applied a service credit to my account for my next visit. More

great a a a f f f fa a a a a g g g g More

Great service from April. The drivers were friendly and took great care with my Bronco. Happy with service, thank you! The drivers were friendly and took great care with my Bronco. Happy with service, thank you! More

I had an appointment and was waited on immediately with a smile. Check in was quick. I was waiting for the Works service with a code diagnostics added to the order. I was pleased with the time it took to ret smile. Check in was quick. I was waiting for the Works service with a code diagnostics added to the order. I was pleased with the time it took to return the truck and I feel they did a great job... More