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478 Reviews of Ford Spring Hill - Service Center
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June 20, 2024
Having my car serviced at ford Spring Hill is always and Todd is extremely helpful Todd is extremely helpful More
by JosephPortelli
Verified Customer
June 18, 2024
Very happy with the way my situation was approached and solved it took some ingenuity to fix the problem, but it was handled as inexpensive as possible. solved it took some ingenuity to fix the problem, but it was handled as inexpensive as possible. More
by SOFTWATERJOHN
Employees Worked With
June 18, 2024
I've been a customer here for 6 years. Sparky Sandage, Mike Stultz and Todd Scott are the absolute best! They're honest, trustworthy and dependable. I've never been able to say those thing Sparky Sandage, Mike Stultz and Todd Scott are the absolute best! They're honest, trustworthy and dependable. I've never been able to say those things about any service department in my life. I wouldn't take my vehicles anywhere else! More
by lisab3
Employees Worked With
Other Employees :
Mike Stults
June 16, 2024
Service was excellent and my Mike kept me well informed all along the way. Ford Spring Hill gets my highest recommendation. all along the way. Ford Spring Hill gets my highest recommendation. More
by TWMITCHELL123
June 15, 2024
Oil change done with Ford pass. Service was good. They took time to explain what was done. People were polite. Service was good. They took time to explain what was done. People were polite. More
by PBARTHLERN
Employees Worked With
June 15, 2024
so ford wanted me to get a ford credit card and earn ford pass points now some genius decides to add a 3% surcharge for that and all credit cards like the shop fees are not enough of extra pure profit right. pass points now some genius decides to add a 3% surcharge for that and all credit cards like the shop fees are not enough of extra pure profit right. asked to speak to general manager of the store and no time to speak to a customer. just think of all the business they will lose with this policy.no other retail business I go to does this but of course the ford store we have used for many years and no one cares that we will leave but no one cares as for sara if i make an appt with a service advisor that i choose to stay with since we have older cars and want them looked over by more than lube techs but alas they just move you to todd no mention if it just do it todd is great but i want more of a check than his lube crew can do and look i wanted the a/t fluid changed not flushed was told no way asked to see the tranny tech he told them of course i can do that and it is much safer than a flush machine anyway so now this 3% thing will run many off my card earns 5% and they will take 3% back my under engine cover does have a space that is open not closed as it should be i guess they could have addressed that but no even if worn out and needs replaced it cannot be fixed maybe a tech would have caught that but now there tech refuse to do anything relating to an oil change great how dumb is that how do they think they will find work by going over the car yes i was a service advisor at one time and my team techs loved when a cust did not want quick lube service as they could look things over and make sure no issues has developed and get them addressed ok enough from me More
by KKALEX56
June 14, 2024
Price quoted on new windsheid washer wipers were $24. 00 per wiper. When I went to pay for them the bill sheet had them at a cost of $47.00 or $94.00 ! The cashier called Todd to the billing window and wa 00 per wiper. When I went to pay for them the bill sheet had them at a cost of $47.00 or $94.00 ! The cashier called Todd to the billing window and was then corrected. More
by MCOACHPETRAGLIA
Employees Worked With
June 13, 2024
Great service . . TODD keep me informed through out my stay.Dealership was very clean had coffee and pastries in lobby.Got to speak with manager of service MR. Spark . TODD keep me informed through out my stay.Dealership was very clean had coffee and pastries in lobby.Got to speak with manager of service MR. Sparky about my C-MAX experience. My wife and I have been doing business with this dealership over 30 YEARS.. Buying New Cars , having all services done here….. More
by ERNEST0039
