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Ford Lincoln of Smithtown

St. James, NY

3.6
379 Reviews

440 E Jericho Tpke

St. James, NY

11780

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Showing 379 reviews

October 04, 2022

Buying a used car is a different experience than buying new. They use deceptive practices including hitting you with fees such as their prep fee ($395) for which they didn't even wash or wax the car; the More

by RickLI
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daren Mutone, Matthew Riordan
October 01, 2022

Ford of Smithtown uses deceptive practices to get potential customers to commit their time with promises of working with you. After wasting my time driving there, the salesperson, Rocco, proceeded to More

by Jats
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rocco
September 22, 2022

Thank you! Alex Mora is the best! Great service, polite, well knowledges and respectful! Just avoid Pete Walters! More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Mora, Pete Walters
September 21, 2022

If I could give them 0 stars I would not only did they not produce my Ford bronco after a year , they didn’t even have the decency to call me for updates , they didn’t even submit it to Ford to be ordere More

by Ttnails26
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas paul, Anthony Greco
September 20, 2022

I wish I could give zero stars they’re service writer Joe is nasty stay away from there. More

by diffl
Recommend Dealer
No
Employees Worked With
Joe
September 03, 2022

Great service polite well knowledges and respectful were accommodating in every way highly recommend smithtown ford More

by neilheslin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Walters
August 05, 2022

They always take good care of us and pleasant people in the service area and shop. Unfortunately people don’t understand that the dealership did not make the cars but do all they can to make things right- More

by Dave Sr/Jr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim - Service Advisor and Mike - tech
July 14, 2022

If you need the best deal you can get on a Ford, look no further than Daren at Ford of Smithtown. He's absolutely the best. More

by Erik S
Recommend Dealer
Yes
Employees Worked With
Daren Mutone
July 14, 2022

Always a pleasure to have my Explorer serviced at Smithtown Ford. Nice, friendly, efficient crew, who even welcome me by name. Car service done prompt and professionally. Thank you guys. More

by Paddingtonspad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim and staff
June 22, 2022

If you are looking to buy a Ford look no further than Ford of Smithtown. Go see Pete Walters and you will leave a very happy customer. He is a very informative and honest salesman. He helped me find the More

by tigerjenn25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Walters
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