Ford Lincoln of Smithtown

Great Experience I just purchased a 2014 Ford F150 and Smithtown Ford made it the easiest car purchase I have ever made. Rob Resti was knowledgeable and showed excell I just purchased a 2014 Ford F150 and Smithtown Ford made it the easiest car purchase I have ever made. Rob Resti was knowledgeable and showed excellent customer service. When I went to the showroom I had not made up my mind to purchase, but Smithtown Ford's pricing was excellent and I was able to test drive two different vehicles. I would highly recommend Smithtown Ford if you are in the new car market. More

2015 FORD EXPLORER BOUGHT WITH EASE FROM PABLO BATALLAS I Dealt With Pablo Batallas and will not deal with anyone else!!! EVER AGAIN... His service to helping me find a new car was nothing but stellar.... H I Dealt With Pablo Batallas and will not deal with anyone else!!! EVER AGAIN... His service to helping me find a new car was nothing but stellar.... He went out of his way to ensure I found the vehicle that I absolutely loved... I will do business no where other than with Pablo at Smithtown Ford.!!!!!!! More

Easiest car buying experience ever Scott B. is the man if you want an F150. Guy knows trucks and is as straight up as can be. The whole experience could not have gone smoother. They fo Scott B. is the man if you want an F150. Guy knows trucks and is as straight up as can be. The whole experience could not have gone smoother. They found the car I wanted and delivered as promised. More

Professional and friendly dealership After hours of car shopping, we decided to stop in to Ford Lincoln of Smithtown. We were immediately greeted by the staff and was helped by Chris Kel After hours of car shopping, we decided to stop in to Ford Lincoln of Smithtown. We were immediately greeted by the staff and was helped by Chris Kelly. He was extremely knowledgeable about the 2014 Edge we were interested in. He was professional, sincere and honest. When picking up my new car, the transaction went very smoothly and everyone was extremely friendly. Chris took the time to familiarize me with all the "bells and whistles" in the vehicle. Thank you for such a great experience. More

Larry LaSpina best Ford Professional My wife and I went shopping for a vehicle this past week. My prior vehicle was a 2012 Sonata but my wife wanted me to look at the Ford Fusion. We me My wife and I went shopping for a vehicle this past week. My prior vehicle was a 2012 Sonata but my wife wanted me to look at the Ford Fusion. We met Larry at Smithtown Ford and I was impressed with him right away. Larry was professional, informative, friendly, approachable, sincere and pragmatic. He is discernibly ethical and truly wants nothing more than to provide the most amazing and pleasing shopping experience for his guests. I consider myself extremely lucky to have the good fortune to meet such a unique and prominent individual . I can, without hesitation, state that it should, and would, be implausible, incomprehensible and downright crazy for anyone interested in purchasing, or leasing, a vehicle to do so without speaking, or meeting with Mr. LaSpina first. Good luck to all who read this, and my genuine commendations to Lincoln Ford of Smithtown for being privileged in having Mr. LaSpina represent their interests. Very truly yours, Garret P. Rooney 516-792-1772 More

2014 Ford Escape Lease We went to look at and test drive a Ford Escape to replace a leased vehicle that was due to be returned. Frank Russo was the sales advisor who worked We went to look at and test drive a Ford Escape to replace a leased vehicle that was due to be returned. Frank Russo was the sales advisor who worked with us. He discussed the vehicle and options with us. He showed us a vehicle that met our criteria and we test drove it. Impressed with the vehicle, we sat down and Frank worked to come up with numbers which were acceptable to us. The whole process was very pleasant and Frank Russo was great to deal with. More

New Sales I worked with a salesmen named Daren Mutone. He was pleasant to work with and very knowledgeable on what I was looking for in a car. We were able to w I worked with a salesmen named Daren Mutone. He was pleasant to work with and very knowledgeable on what I was looking for in a car. We were able to work through a few bumps in the road with my credit but the deal went through. I would recommend this dealership and especially this salesmen to anyone I know. More

Not a Good Experience I went to look at Ford Explorers on March 8th as my current Ford lease is terminating in May and I wanted to leisurely decide on my vehicle. I spoke w I went to look at Ford Explorers on March 8th as my current Ford lease is terminating in May and I wanted to leisurely decide on my vehicle. I spoke with D****, a saleman, and I had over two months left on my current lease, but I could turn the car in early and Ford was going to pay the remainder of my lease. Still, I had come in to just look and advised him of such. I told D**** what I was possibly interested in, and he had me put a NO OBLIGATION $100 hold on a vehicle for which I was going to tell him whether or not I wanted it the following week, up to eleven days later. He took down information so that everything would be ready, in case I decided to get the vehicle. I questioned him a bunch of times to verify that this was a no obligation $100 hold when he was inputting my information in the computer, and he said yes. It all seemed very casual. I did this because again, I was really just looking, but in case I changed my mind, the vehicle was being held with no obligation. He knew I was leaning towards not getting the vehicle, as I stated many times. My current payment was due on March 18th, so on March 17th, I emailed D****to advise him that I decided against leasing the vehicle. A week later, I received a Credit Alert from my Credit Monitoring Service that Ford of Smithtown had run my credit through on March 19th. This caused my credit score to go down, including my Auto and Home Insurability Rating because this was a Hard Inquiry, and I haven’t had any hard inquiries on my credit report in over two years. I contacted D****, first wondering why my $100 HOLD had not been credited to my credit card and second to request that this inquiry be removed because not only had I not authorized running my credit report, and it was none of their business, but this $100 wasn’t a deposit, but a hold until I decided whether or not I wanted to vehicle, for which D**** knew was most likely a no. Third and most importantly, it was two days after I said I definitely did not want the vehicle. First, D**** said he would take care of it as there must have been some miscommunication with the Finance Department, but that it was not a Hard Inquiry, then he said that the Finance Department staff said it was perfectly legal because if I didn’t have the credit to lease the vehicle, there was no point in holding it. I was never told this, and if I was told this, I certainly would not have placed the no-obligation hold on the vehicle. At no point did I give my permission to run my credit report, and at no point was there any talk of it. My report was run two days after I decided against leasing the vehicle. The last time I spoke with D****, he tried to turn the tables by saying, “Now, I look like the bad guy.” The point was someone did something wrong, and instead of taking care of it, it was now all about him. He got loud with me, told me that it didn't bring down my score (yes, it did), and then told me he’d call me back, and of course, he never did. Now, I have to waste the time to contact the credit reporting agencies to see if they can reverse this and I also will file a complaint with the FTC. I’ve already contacted Ford Credit, my current lessor to complain. More

Great experience This was by far the best experience in buying a car i was ever had. My salesman Rob is new to the industry but conducted himself in a way that made h This was by far the best experience in buying a car i was ever had. My salesman Rob is new to the industry but conducted himself in a way that made him seem extremely comfortable in turn putting me at ease. He was not pushy at all which I have found most salesmen in the industry are. My preferences seemed to be the most important thing rather than making the sale and he worked on the price for me which made it seems as though he was buying the car with me rather than selling it to me. The finance manager Anthony and the sales manager Michael were also a pleasure to work with. I have had previous experiences where I have left the show room in tears feeling swindled in some way but not here. I would highly recommend this dealship and when when my new lease is up, plan on going back there. More

Awesome experience After going to several other dealers, I walked into Ford Smithtown and was pleasantly surprised. Unlike other dealers, the people come right up to yo After going to several other dealers, I walked into Ford Smithtown and was pleasantly surprised. Unlike other dealers, the people come right up to you and greet you. I was not overlooked. I sat with Greg Bailey and went over everything about the car I was interested in. Unlike other dealers, he seemed very interested and just as excited as I was to buy my first car. He answered all questions I had, and gave me very informative information about the vehicle. He was everything but a typical Salesman. Greg is very friendly and professional at the same time. I strongly suggest going in to this dealer and asking to speak with Greg! He will make sure you leave happy and is very prompt with answering all calls and emails! More