Ford Lincoln of Smithtown

DONT BOTHER! Made a deal to lease an Escape...signed the initial paperwork and put down a deposit. Came back the next day to finalize everything with the finance d Made a deal to lease an Escape...signed the initial paperwork and put down a deposit. Came back the next day to finalize everything with the finance department (Matt) who told me that my deal was completely ridiculous and that I misunderstood what the salesman said EVEN THOUGH IT WAS CLEARLY WRITTEN ON ALL THE PAPERWORK. Given the fact that I am a young female and was by myself - not accompanied by my husband or father - he was definitely trying to strong arm me into shelling over more money. Someone needs to tell these people that you get more with sugar than xxxx. So rude and unprofessional, speaking poorly about the salesman I worked with. Needless to say I stood my ground and left with my original vehicle and no Escape. If they don't want my business, they don't have to it. GO ELSEWHERE and save yourself the 2 hours, disrespect, and unnecessary frustration I dealt with. More

Excellent Customer Service I have purchased 2 vehicles and would recommend this dealership to anyone looking to buy a car. My salesman Jay was very helpful and got me exactly wh I have purchased 2 vehicles and would recommend this dealership to anyone looking to buy a car. My salesman Jay was very helpful and got me exactly what I wanted, he did not stop till I was happy and driving my car off the lot. More

Great experience I leased a Ford Fusion SE from Ford Lincoln of Smithtown and my experience was great. Jackie Fertig was my salesperson and her spirit made this exper I leased a Ford Fusion SE from Ford Lincoln of Smithtown and my experience was great. Jackie Fertig was my salesperson and her spirit made this experience unlike any other. I recommend anyone to go to sit down with Jackie, you will leave with a smile on your face. It was truly the best and easiest car buying experience I have ever had. Thank you Jackie and the whole team at Ford Lincoln of Smithtown! More

ford fusion Leased a fusion. Jackie very good to work with. It was a quick and simple process Leased a fusion. Jackie very good to work with. It was a quick and simple process More

Bob Resti Smithtown Ford Thank you Bob Resti for outstanding service. I am enjoying my lovely blue 2015 Ford Fusion!! Thanks for doing all the research regarding all Ford mode Thank you Bob Resti for outstanding service. I am enjoying my lovely blue 2015 Ford Fusion!! Thanks for doing all the research regarding all Ford models. More

A Horrible Expereince Our sales associate was very helpful which is the only reason they are getting one star. THIS WAS THE WORST CAR BUYING EXPERIENCE WE HAVE EVER HAD. Th Our sales associate was very helpful which is the only reason they are getting one star. THIS WAS THE WORST CAR BUYING EXPERIENCE WE HAVE EVER HAD. The day we went to pick up our car the finance department and managers tried to charge us more money than originally agreed on. Things quickly escalated when they contradicted what we were originally told and said we didn't know what we were talking about. The finance people and managers were shouting at us in the showroom and said they didn't care since it was only a used car. As a business that relies on customer service they did a horrible job at resolving the situation and acting polite. If you have the choice, go somewhere else and do not waste your time at this atrocious dealership. More

Recommendation of Dealership and Staff Excellent dealership and a wonderful salesperson named Jackie. I received a great deal. My Ford F-150 is an amazing truck. They found the perfect t Excellent dealership and a wonderful salesperson named Jackie. I received a great deal. My Ford F-150 is an amazing truck. They found the perfect truck for me. I highly recommend Ford Lincoln of Smithtown and Jackie to you. More

Comprehensive Honest Non Pressured This review is for Pablo he was am exceptional salesman he sold me a 2013 Ford Edge and was there for me every step of the way. A non intimidating and This review is for Pablo he was am exceptional salesman he sold me a 2013 Ford Edge and was there for me every step of the way. A non intimidating and non pressure car buying experience More

about my ford escape the truck is fine on dry land and the rain. But the Ford Escape suck in the snow I got stuck twice in only 6 inches.do you now how embarrassed I was the truck is fine on dry land and the rain. But the Ford Escape suck in the snow I got stuck twice in only 6 inches.do you now how embarrassed I was to have people push me out to get me going. I would never buy this truck again .Jason lied to me and said it would handle fine in the snow . now I'm STUCK for two more years with a small SUV that SUCKS in the snow ,Not happy at all. My wife Honda Civic handles butter than mine and her car is 15 year old THAT'S PRETTY SAID.Iwish I never bought this small SUV. Yours Truly Thomas Devine More

Great experience I just purchased a Ford F1 50 I love the truck the salesman was awesome he literally had me in an out. there Was no hassles and got the truck that I r I just purchased a Ford F1 50 I love the truck the salesman was awesome he literally had me in an out. there Was no hassles and got the truck that I really wanted. I looked at the truck the evening before I was trading in a truck. Larry the salesman said you could just come by tomorrow at like five and drive in and out with your new truck.and that's how it happened no hassle in and out More