Ford Lincoln of Smithtown

We were very pleased We were so dreading the car shopping process but was pleasantly surprised with the ease of it all. Our salesman (Anthony) was spot on, not pushy and We were so dreading the car shopping process but was pleasantly surprised with the ease of it all. Our salesman (Anthony) was spot on, not pushy and got us a good deal. More

Ford in Smithtown was great when we purchased our 1st 2nd 3rd explorer. We just leased our 4th vehicle and it’s been a nightmare. Upon delivery the vehicle was hit. We brought it to fords attention as we ins 3rd explorer. We just leased our 4th vehicle and it’s been a nightmare. Upon delivery the vehicle was hit. We brought it to fords attention as we inspected the vehicle prior to driving off the lot. Next issue was the vehicle stalled on the expressesway after having it for 3 months a 2019. Next was hit on my way home from work. No fault of fords but as a customer for over 12 years they offered no assistance. Accident was on 11/18 to date I still do not have my vehicle because the entire exhaust was destroyed because I was hot in the rear and ford does not stock this part in inventory. Ford has been less than helpful in providing customer service. I will NEVER purchase from them again nor will I recommend them to anyone. Ford Corp has not been helpful either. More

service completed I just brought my Lincoln in for it's first inspection and annual service. I waited for my car. It was completed in a timely manner. Service desk w I just brought my Lincoln in for it's first inspection and annual service. I waited for my car. It was completed in a timely manner. Service desk was great. Received free car wash. Highly recommend. More

Excellent This dealership has always met my needs when it comes to servicing my Lincoln, from the time I arrive to the time I leave. I have been satisfied with This dealership has always met my needs when it comes to servicing my Lincoln, from the time I arrive to the time I leave. I have been satisfied with their service. More

Horrible Service My company purchased my King Ranch F 150 from Smithtown Ford 1st time I brought it in for service it took 3 days to do my brakes and not fix my sun My company purchased my King Ranch F 150 from Smithtown Ford 1st time I brought it in for service it took 3 days to do my brakes and not fix my sun roof 2nd time I brought it in for a leak inside my truck it was there for 2 days and they could not even diagnose the issue The worst dealership ever More

car repair did a great job diagnosing and fixing car. Everyone was helpful and pleasant. Would recommend and use them again. Very easy and convenient. knowledgea did a great job diagnosing and fixing car. Everyone was helpful and pleasant. Would recommend and use them again. Very easy and convenient. knowledgeable staff More

The service is great for my older vehicle, the front desk staff is informative and knowledgeable, courteous, kept informed. Advised of potential problems. Well done. staff is informative and knowledgeable, courteous, kept informed. Advised of potential problems. Well done. More

vey easy worked out real well everything taken care of car washed "great customer service it's a pleasure to bring my car..." great customer serv worked out real well everything taken care of car washed "great customer service it's a pleasure to bring my car..." great customer service it's a pleasure to bring my car there. The staff is really courteous and professional. Jame... More Employees dealt with: Jim Svc Desk More

great customer service it's a pleasure to bring my car there. The staff is really courteous and professional. James Barbari is outstanding and very knowledgeable. there. The staff is really courteous and professional. James Barbari is outstanding and very knowledgeable. More

Great experience my salesman had great communication and knowledge of the vehicle and everyone was great to work with!! Kyle found the vehicle I wanted and had it in the parking lot same day. Enjoy the wh knowledge of the vehicle and everyone was great to work with!! Kyle found the vehicle I wanted and had it in the parking lot same day. Enjoy the whole experience! Thanks guys More