Ford Lincoln of Smithtown

Was interested in a used car, made appointment to see the vehicle. Looked very different then the photos online, was surprised with the poor condition of the vehicle and how dirty they are inside and out. Sa vehicle. Looked very different then the photos online, was surprised with the poor condition of the vehicle and how dirty they are inside and out. Salesman had poor attitude horrible at returning calls in a timely manner. Dealership claimed they couldn’t get me approved for a loan except for at one back with high interest rate. Took my business elsewhere where and was approved at the first bank the dealer submitted the deal to at 5.89%... not sure why this dealer said they couldn’t get me approved except for one bank at 19%. My advise is look else where. More

Appointment time My appointment was for 8am and i was there on time. The advisor was very courteous and said it will be a short while. I went for a walk and when i cam My appointment was for 8am and i was there on time. The advisor was very courteous and said it will be a short while. I went for a walk and when i came back my car was done, including the wash. Now that's good service. More

Worst experience we ever had with a service center. They are rude and BEYOND DISHONEST!! Look up more reviews, HORRIBLE SERVICE DEPARTMENT they wouldn’t honor a recall. Tried to have us pay out of pocket, c are rude and BEYOND DISHONEST!! Look up more reviews, HORRIBLE SERVICE DEPARTMENT they wouldn’t honor a recall. Tried to have us pay out of pocket, corporate even called them to homer the recall and they refused. #Rampford Ramp Ford in PJ is AMAZING and we will never use anyone else, wish we would have used them years ago!! More

We had a great experience leasing our new Lincoln aviator. Anthony and John were a great help and we would definitely go back to lease another car. aviator. Anthony and John were a great help and we would definitely go back to lease another car. More

Worked to get it done First time going to Smithtown Ford, had my sights set on a GT350 that was pretty much a new car, These guys got me the deal I wanted, an excellent pri First time going to Smithtown Ford, had my sights set on a GT350 that was pretty much a new car, These guys got me the deal I wanted, an excellent price for my trade-in and the finance guy Matt worked his butt off to get me the best rate possible. Would have no problems recommending them to friends and family. More

Less than satisfactory sales experience. Our salesman was helpful in finding the perfect F-150 Lariat for us. We received a reasonable amount for our 2017 Honda Ridgeline that we traded in. H Our salesman was helpful in finding the perfect F-150 Lariat for us. We received a reasonable amount for our 2017 Honda Ridgeline that we traded in. However we were railroaded during the next step with the credit manager. As usual, they want you to purchase the extended warranty which may or may not be necessary considering Ford trucks are supposed to be the best on the market. But then other things got lumped into the extended warranty like glass etching which he claimed would reduce our insurance (it doesn't). He was also very rude to my wife, constantly interrupting and speaking over her. When we got home I realized that none of the numbers on the credit application matched with our original sales quote or the final bill of sale. The lack of transparency was glaring. Also should mention that we were charged $25 for gas where many dealers give you a full tank with no charge. There are also no free oil changes or car washes at this dealership. More

I was well taken care of during my visit. This dealership is 20 miles out of my way however, I am glad to have made the trip. My experience with the staff has been very pleasant. This dealership is 20 miles out of my way however, I am glad to have made the trip. My experience with the staff has been very pleasant. More

Service department is ALWAYS a pleasure to have them service our Ford when we need it done. Efficient, pleasant and always a great job on maintaince..thank you. service our Ford when we need it done. Efficient, pleasant and always a great job on maintaince..thank you. More

Service was performed in a timely manor, recall was taken care of and car was given back clean. Service Manager kept me inform of the progress and at the end found me some discounts. Very please with the ser care of and car was given back clean. Service Manager kept me inform of the progress and at the end found me some discounts. Very please with the service. More

I did make an appointment 3 days before and went I brought my truck they had it for 2 whole days without even look at it brought my truck they had it for 2 whole days without even look at it More