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Ford Lincoln of Smithtown

St. James, NY

3.6
379 Reviews

440 E Jericho Tpke

St. James, NY

11780

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Showing 379 reviews

April 07, 2021

was good in the end, was told all wrong information by Keith when i was there and put down my deposit. Darren was able to fix the situation as much as possible but things keith promised did not happen. More

by bnadata73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daren Mutone, Anthony Osie
March 31, 2021

jim and chris try really hard to keep thing professional and easy for the customer. I have been dealing with these 2 gentlemen for the service of my lease Lincolns over the years. they know i have a bad di More

by dotzee97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Birthwright
March 26, 2021

Smithtown Lincoln sales staff are very personable, knowledgeable and a pleasure to do business with. Our salesman, Larry was exceptional, an all around great experience More

by heydenhilight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph A. Kiesling, John Hughes, Larry Simner, Anthony Osie
March 19, 2021

Larry and the team at Lincoln of Smithtown were EXCEPTIONAL. From the day I started looking at new vehicles, Larry was great at support, education and access for a test drive (actually two). They More

by smato007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Simner
March 19, 2021

Not my first purchase there. My salesman now the manager. Good move from the Dealership. They were friendly, knowledgeable and personable. I’ll be back again sometime More

by larryhprice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Heyman, Anthony Osie
March 16, 2021

Cocky attitude. Initially reserved new Bronco. Called dealer and they stated they would be selling car at MSRP. Perfect, metro area, I get it. Time comes to place the order and now it’s 5k up on top of t More

by Ex bronco owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
All employees took same stance, Steven Gomes
Mar 16, 2021 -

Ford Lincoln of Smithtown responded

I do apologize for the explanation not being very clear, when Ford first announced the Bronco they did not realize the demand that they received and combined with Covid - 19 shipping and supply issues Ford actually cut back allocations to every dealership by half so actually they did make this first year available Bronco a limited Edition. We hopefully we have a better flow of vehicles come 2022.

March 09, 2021

Rob and the rest of the team were great from start to finish. I was looking for a very specific car and they were able to get it for me. Very professional and friendly throughout the entire process. More

by Mlk1885
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Resti, Anthony Osie
March 05, 2021

My experience was excellent. My sales person was extremely pleasant. The lease price I received was great. I would highly recommend Smithtown Ford to anyone. More

by ken1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Walters
March 02, 2021

Very courteous very attentive spent a lot of time with us while trying to make a decision and the manager John Hughes is the best More

by Tesslouise326
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph A. Kiesling, John Hughes, Larry Simner
February 23, 2021

From the moment we set foot in the dealership we were greeted with friendly faces. I was told to ask for Larry Simner, and now I see why. Larry took the time to go over each vehicle I was interested in, More

by Holliemerschoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Simner, Matthew Riordan
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