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Ford Lincoln of Smithtown
St. James, NY
379 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 379 reviews
July 04, 2021
Found a car on cars.com agreeded price by the phone, spent two and a half hours on the road arrived paid the deposit signed all the documents, the next day they are called me and said that they don't se spent two and a half hours on the road arrived paid the deposit signed all the documents, the next day they are called me and said that they don't sell me the car I'm not recommend this Diller you will deceive, so I won't look for a car on this website cars.com anymore More
by Alex
Employees Worked With
Joseph A. Kiesling
June 23, 2021
Worst experience I have ever had buying a car , I bought a 2018 Ford Explorer the hood had paint bubbling, but I was told it would be fixed, picked the car up two days later and it looked like a 10 year ol a 2018 Ford Explorer the hood had paint bubbling, but I was told it would be fixed, picked the car up two days later and it looked like a 10 year old painted my car and now I have been completely ignored and I have to find an Autobody shop to fix it after spending 34000 on a new car , this place should be embarrassed of it self More
by dannychase25
Employees Worked With
Catherine Mercado
May 28, 2021
I worked with Dave, and his Manager Joe just yesterday. They were so upfront and honest, it was refreshing and reassuring to me as this was my first vehicle I was purchasing entirely by myself. They direct They were so upfront and honest, it was refreshing and reassuring to me as this was my first vehicle I was purchasing entirely by myself. They directed me to the perfect car to suit my needs, and were able to work it into my budget without even batting an eye. I was so impressed by the level of professionalism that my Fiancé is even getting his new truck from them soon too! More
by CatMarquis
Employees Worked With
Joseph A. Kiesling, David Hyatt
May 26, 2021
I had the pleasure of working with Larry Simner and John Hughes at Smithtown Lincoln. I have been buying cars for 50 years, and this is by far the best buying experience that I have ever had. These two ge Hughes at Smithtown Lincoln. I have been buying cars for 50 years, and this is by far the best buying experience that I have ever had. These two gentlemen are professional, up front, and honest. I would not hesitate to send friends and family to this dealership. More
by admire2
Employees Worked With
John Hughes, Larry Simner
May 04, 2021
Dropped off my MKZ for an oil change and inspection, received a call when car was ready that oil change was free and car had a free car wash. I only had to pay for the inspection and car looked great wh received a call when car was ready that oil change was free and car had a free car wash. I only had to pay for the inspection and car looked great when I picked it up. Service personal were very nice. More
by maria558
Employees Worked With
Don’t know name
April 28, 2021
Car was in condition as was described and price was the same as described. Manager Steve and Marc both were straightforward and upfront. Even though we were not able to negotiate down the price of the v same as described. Manager Steve and Marc both were straightforward and upfront. Even though we were not able to negotiate down the price of the vehicle. We appreciated their honesty and professionalism. None of your typical care dealership gimmicks and tricks. A+ dealers. Will definetely recommend this dealer if you need a Ford or Lincoln vehicle . Thank you More
by Imran
Employees Worked With
Marc Birthwright
April 24, 2021
Disappointed from the sales financing and service it too 6 weeks to get a loaner two times!!!not advised what was covered on warranty and service manager unable to elaborate on what exactly is involved with 6 weeks to get a loaner two times!!!not advised what was covered on warranty and service manager unable to elaborate on what exactly is involved with certified preowned classification. Other than visual inspection.2 service spot and a $$$ bill within 2 months then the owner never returned my call after my bad google review. This dealership does not care about its customers or reputation. How about a free oil change or caressing fir my trouble ... nope not even a call back from owner More
by Tamahoney
Employees Worked With
Chris service mngr, Matthew Riordan
April 10, 2021
Larry is a class act. The easiest car buying experience I’ve ever had. No pressure from start to finish. Handed me the keys and let me drive the car on my own. No games, no nonsense, just a straightforward I’ve ever had. No pressure from start to finish. Handed me the keys and let me drive the car on my own. No games, no nonsense, just a straightforward excellent experience. More
by NICKG95
Employees Worked With
Joe kiesling, Larry Simner
