
Ford Ford of Delavan
Delavan, WI

Filter Reviews by Keyword
By Type
Showing 882 reviews
Very friendly & knowledgable of her products .Went above & beyond to get the deal done. She showed me the entire dealership introduced me to the management . Stayed late to make sure I understood all above & beyond to get the deal done. She showed me the entire dealership introduced me to the management . Stayed late to make sure I understood all the wonderfull things that my truck has to offer !! THANKS SARAH ! More
My wife and I bought a GTO from Kunes about 8 months ago and decided that it was not practical for our family. We found a truck we were looking to upgrade to at Kunes online and made a call. The dealer wa and decided that it was not practical for our family. We found a truck we were looking to upgrade to at Kunes online and made a call. The dealer was able to see me right away and was very helpful in providing details. We have troubled credit so we were a little worried, but Kunes did everything it took to put us in the vehicle we wanted. We still owed about 5 years and 4 months on the GTO and Kunes gave us an excellent trade-in value and when all was said and done we got the truck we wanted, financed at 4 years, and have the payment we needed. The whole transaction in our opinion went smooth, as we didn't have to do much because Kunes took care of it. We are happy with the vehicle and the service provided by the sales and finance departments. This is the third vehicle my wife and I have purchased from Kunes and we would highly recommend shopping at this dealer. I didn't write a review for the GTO but I want to say that transaction also went smooth and completed in just a manor of a couple of hours. I want to give credit to Sarah Lawson on that sale as she bent over backwards to get us what we needed and help to fix the minor issues on the car. If you want a dealer that doesn't pressure you and works to help you and not themselves (they really do care), then I would highly recommend Kunes Country Ford Delavan, WI More
My experience at Kunes Country Ford was exceptional! I have less than perfect credit and was worried I might go home withour a car. Sarah was able to find me the perfect car, Kristen and Kevin got me the have less than perfect credit and was worried I might go home withour a car. Sarah was able to find me the perfect car, Kristen and Kevin got me the best price and an exceptional interest rate! I couldn't be happier! More
Good selection of vehicles and attentive staff. Kunes is Good selection of vehicles and attentive staff. Kunes is also a local and established car dealership that also stays active and supportive of the com Good selection of vehicles and attentive staff. Kunes is also a local and established car dealership that also stays active and supportive of the community. More
I worked with Steve on trading in my Chevy Traverse for a Ford Explorer. My experience was very nice. He found the vechile I wanted and made the transistion seamless. I enjoy driving my new Explorer and am Ford Explorer. My experience was very nice. He found the vechile I wanted and made the transistion seamless. I enjoy driving my new Explorer and am very pleased with the savings in gas I am experiencing with my new vechile. Thank you Steve and Kunes Country Ford for your great service! I will be recommending your dealership in the future. More
Just experienced a friendly, professional salesperson! Sarah was great! She was accomodating. The process was streamlined due to her accurate knowledge. I will refer my friends & family to her. I look Sarah was great! She was accomodating. The process was streamlined due to her accurate knowledge. I will refer my friends & family to her. I look forward to buying a truck from her in the furture! James Robinson & Kimberly Taylor More
I started out in a bad situation about one year ago. I walked into Kunes Country dealership not excpecting much of anything given the past state of my credit. Needless to say my anxiety was laid to rest, walked into Kunes Country dealership not excpecting much of anything given the past state of my credit. Needless to say my anxiety was laid to rest, I walked away with a car I loved. There were no lies, no games and a little than 1 year to date I've returned to Kunes County and once again my husband and I were greeted with open arms. Sarah Lawson was very personable, felt more like a day with a friend who was understanding. Rather than up selling things we were not interested in for her personal gain, she listened to our request and gave great effort to meet us at a middle ground, while keeping our financial limits in mind. Kevin (our finance specialist) was quite a memorable individual. When he approached my husband and I to reveal what great options he had for us...he appeared more excited than we were. All in all we walked away with far more than expected. A huge thank you to Sarah and Kevin for there time and effort, Christmas came early this year... More
If you are looking for a Great car at a Great Price. You need to stop in and see Sarah Lawson. She went above and beyond. Sarah had a answer to every question i had about the vehicle we purchased. Sarah and need to stop in and see Sarah Lawson. She went above and beyond. Sarah had a answer to every question i had about the vehicle we purchased. Sarah and Kristen walked us through the very scary steps of buying a car. So if you are looking to purchase a new or used vehicle stop in and see Sarah! More
I emailed Doria Southard about a used mustang and she answered my questions then sent me to the special financing dept. I gave them my information to see if I would even qualify for a loan based on that answered my questions then sent me to the special financing dept. I gave them my information to see if I would even qualify for a loan based on that. I asked them to NOT run my credit and I was told by DJ Rogers that she would call me back to get my consent on the credit check if it looked like I would qualify. A day later I got a notice saying I had a hard inquiry on my credit but I never received a phone call. I called and spoke with DJ and she said she was sorry for not calling me but it looked like I would be approved. After being blown off for a few days Doria contacted me and I told her what had happened. She set up a time for me to come test drive the car. An hour before my appointment I was told the car was at a tent sale and I would have to reschedule and I did. My wife, 3 children and I arrived at the dealership and stood in the showroom for 20 minutes waiting for Kristen Lien to help me. She never came out but sent someone else. I test drove the car and liked it. We were told to go to lunch because they were still working on some things. We went to lunch for an hour and returned. We waited another 20 minutes to be told that they would deliver the car the next day to my house and we could take care of the paperwork then or we could wait another hour or two. We chose to wait and went to sight see. By now they had wasted 3 hours of my day off. I returned and was told the same thing that things were not ready and they would call me. After a few days I had to call back just to be told that they could not help me. More
I would never buy a car from anyone else! John and Dan know what building relationships means to their customers. They are like family, I have recommended a lot of friends and they have taken great care know what building relationships means to their customers. They are like family, I have recommended a lot of friends and they have taken great care of them too. Thanks guys again, I love my car! More