Ford Ford of Delavan

I am a return customer to Kunes. . WHY: Rick hears I am a return customer to Kunes. . WHY: Rick hears what I am asking for and follows a good process in letting me know what options are available I am a return customer to Kunes. . WHY: Rick hears what I am asking for and follows a good process in letting me know what options are available. Rick stays in communication with me appropriately, in the frequency I asked for and not more. He explained add-on products which I was not interested in but appreciated hearing about. I also appreciate the same out of the Sales Manager and the Financial Manager. For me, more than anything else, I appreciate that Kunes gives me the best possible deal at the time. I do my homework and appreciate not "playing the (perceived or real) games" that I get from other dealerships. PS Thank you Ford for not taking a bail out from the government! Please continue to be fisically responsible. Respectfully, Gloria Kay The proud owner of a Titanium Ford Fusion PS do not like the terms of use when you do not guarantee virus free environment More

I am very happy with Kunes new car sales and their service department. Kunes and their entire staff has always done their best to take care of our vehicles. They pay attn. to detail and treat you as p service department. Kunes and their entire staff has always done their best to take care of our vehicles. They pay attn. to detail and treat you as part of their family. I have and will continue to recommend Kunes Country to all. Roads were iced with snow last night when I picked up our new 2013 Ford Taurus SEL AWD. The ride home was one of the most comfortable rides ever. Thank you Mike, Bill, and Bob !!!! More

Over the past several years, I have purchased several cars from Kunes Country Ford. Salesperson Sarah Lawson, exceeded my expectations and much more. Her professionalism, kindness, and promptness are ver cars from Kunes Country Ford. Salesperson Sarah Lawson, exceeded my expectations and much more. Her professionalism, kindness, and promptness are very refreshing. I am grateful to say, Greg Kunes, is a man I can trust. More

Sarah Lawson was by far the best sales associate I have worked with and made my experience extraordinary. I have dealt with many dealers and many sales people and she knocked it out of the park. She made worked with and made my experience extraordinary. I have dealt with many dealers and many sales people and she knocked it out of the park. She made the transaction out of my 2012 Tacoma into my new 2013 silverado prompt, quick, and easy. I know I could refer anyone of my friends to her and i know they would walk out of the dealership please and in an excellent position with their purchase! Great work Sarah and I will be back to you first on my next purchase. Best sales associate of the year award goes to you!! Keep up the great work! Ill be looking forward to working with you in the future! More

At first i was set in my mind not to buy a car here in delavan wisconsin only because there is the only one dealership here in delavan and people were telling me to go out to the big cities because ill ge delavan wisconsin only because there is the only one dealership here in delavan and people were telling me to go out to the big cities because ill get a better deal because they are competing against each other out there. well one of my friends are very well known at kunes and i mentioned to him im going to get a car he suggested lets go to kunes i said i dont know he said it dont hurt to go and look i said ok lets go. he went with me we were suppsed to meet up with danny but at that time he was out with another customer so we met up with evan. he asked me what i was looking for in a car, type of car,milage,price, color and anything else that i wanted, to get an idea of what i was shopping for. i told him i want a toyota camry was looking for around 2011 with low milage. i already went ahead and looked at other places to see what they were going for. so i took the oppertunity and said this is what i have to put down and i am looking for this price and the differece ill take out on a loan. at the end of the meeting we shook hands i went home feeling pretty good. for the next week and a half evan called me about 3 times to say things like were still looking we think we found one. towards the final end of that final week they found two and had them shipped to their dealership. i was called and went down to look at them. they found two 2011 toyota camrys one silver one dark grey one had 31,000 and the other had 38,00 i test drove the dark grey with 31,000 miles, i LOVED the car, everything about it just said this is YOUR car. roomy, drives and handles great. well i finished the drive and i was so convinced that i didnt even want to test drive the other car. so i put my game face on and went back into the dealership to talk price. i sat down at evans desk ( at this time danny and evan were already talking price) they came over to me showed me a peice of paper with the price what i was putting down and what i would be talking a loan on. i was shocked and excited at the same time. the car was ALOT cheeper than i thought, i said sold ill take it, so the next day i came back in to do the loan processing and i worked with kevin, let me say he was great he knew who to try to get the loan through since i have a bankruptcy on my credit report, he was very informational, answered any questions, and made sure i took out the packages i wanted, he didnt push me to do anything extra, what i wanted i got. so during this process i have learned just because someone tells you to go to a big city to buy a car is not always the case. dont judge a book buy its cover ( or what you hear) kunes is about the customer getting what you want and not telling you what you want, they will work with you as much as possible and will work to make you happy. they said to me its not about them wanting you to buy that one car its about you buying your next car, or even the one after that their at kunes. so thank you to all who has made this happen and didnt make me feel like i was chasing after something i couldnt have or afford. More

My husband and I both agreed that this was the easiest, and fastest car-buying experience either of us has ever had. All the people that worked with us went above and beyond to make our deal work! I feel t and fastest car-buying experience either of us has ever had. All the people that worked with us went above and beyond to make our deal work! I feel they gave us very helpful and honest advice and were very up front with us! We will be shopping for our next vehicle @ Kune's for sure! Thank you everyone for being so helpful! More

This is our third vehicle we have bought from Sarah, she is always friendly and helpful. After driving a few different vehicles we found one from a different location and she had is brought over that day (w is always friendly and helpful. After driving a few different vehicles we found one from a different location and she had is brought over that day (within hours) so we could test drive it. That vehicle was ultimately the one we purchased, she went above and beyond for us. Sarah and Danny make the car buying process easy, we recommend them to all our friends and family! Thanks again!! More

Sarah is all about a successful shopping experience for the customer. Allowing us to trial cars at home ensured that our buying decision was made confidently. the customer. Allowing us to trial cars at home ensured that our buying decision was made confidently. More

I had an overall great experience with Hannah Hoyt. She was courteous and informative. I loved that she made feel and treated me important giving me her undivided attention. I will recommend Kunes Country was courteous and informative. I loved that she made feel and treated me important giving me her undivided attention. I will recommend Kunes Country Ford to my family and friends. More

My fiancee and I were looking for a car for him, as our work schedules were no longer matching up and we needed to add a car. Because we are young and recently out of college, most dealers abused running work schedules were no longer matching up and we needed to add a car. Because we are young and recently out of college, most dealers abused running our credit, didn't listen to our needs, or would set us up with a great car and then tell us we couldn't afford it. We came to Kunes for a 2007 Nissan Sentra, just to look at it. We planned to just drive through and look, but because of the snow we couldn't find the car. We parked and met Sarah Lawson. She listened to our needs and our price point. She showed us numerous cars (not just one or two that they wanted to upsell or get rid of) and truly cared about what we were looking for. When it was found that they may not have anything meeting what we were looking for, she looked elsewhere and found our ideal car at another dealership 45-60 minutes away. Someone drove and got the car and brought it back down to where we were. We were entertained (Sarah was fun to talk with) and taken care of while we waited. Our past experiences searching had us skeptical, but upon that car being brought to Kunes- it was sold. It met our price point (even with additional warranty and other add-ons). We found exactly what we wanted and could afford it. Kevin worked very closely with the banks to get the car approved for us even with our light credit history. This was a great first car buying experience. We will be back for servicing and when we need any repairs or another car. We plan to work with Sarah exclusively as long as she works there. For two recent college grads who were trying to advance our lives, this was a great experience and we were extremely satisfied with how we were treated and that we were listened to. Thank you very much! More