Ford Ford of Delavan
Delavan, WI
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CD player did not work in the vehicle, asked to have it repaired since it was mentioned online as a feature, had to pull teeth to get this fixed, Sales person put $10 gas on a $20,000 truck and told me he repaired since it was mentioned online as a feature, had to pull teeth to get this fixed, Sales person put $10 gas on a $20,000 truck and told me he put and extra $20 in the tank. When i was leaving i noticed the gas gauge line had never moved from when i test drove it. Dealer told me they dont fill the tank on used cars only new and per-certified. Had the truck sprayed with Xylon and dropped it off at 12 and was told to i would receive a call back in 4-5 hours when it was done. I called the dealership at 5:30 and was told no one was in the service station and to call back tomorrow. I asked for a manager and spoke with Mike who told me he was busy and had 3 new deals in front of him and he would have to look into it, that he is busy. I was passed around and not helped with resolving the issue of the cd player not working and with getting gas for the truck i just spent 20k on, after repeatedly calling and complaining Evan another sales manager finally took care of the situation, meanwhile i only received one call from my salesman Thor to thank me and never heard again from him. More
After almost 3 months of run-around and lies with SONIC Automtive-owned Lonestar Chevrolet in Houston, Aaron helped me out over the phone after I found a vehicle I needed for work. In less than 2 weeks fro Automtive-owned Lonestar Chevrolet in Houston, Aaron helped me out over the phone after I found a vehicle I needed for work. In less than 2 weeks from first contact, I had my trade approved, financing approved, and delivery scheduled, all from 1400 miles away. Quick replies to voicemails and emails, everything explained well, and out-of-state delivery arranged without fuss. Aaron being a former police officer understood what I needed for a vehicle for work in law enforcement and EMS, and was more than willing to help. Lonestar in Houston took my money and stopped answering my phone calls. These guys made my Christmas a bit merrier and helped me more than I could ask for again. More
We are very pleased with our fourth vehicle purchase. The staff was able to get us the vehicle we wanted. We would highly recommend Kunes Country Ford. This was the fourth purchase we have made from Kunes an staff was able to get us the vehicle we wanted. We would highly recommend Kunes Country Ford. This was the fourth purchase we have made from Kunes and will continue to purchase vehicles from them in the future. More
Thor Riordon helped me find the perfect car and got me a great deal. He helped me through all the possible financing and service options and I came away a huge fan of Thor and the dealership. I will be ba great deal. He helped me through all the possible financing and service options and I came away a huge fan of Thor and the dealership. I will be back for my next purchase More
Very friendly and enjoyable experience buying a 2013 Edge! I don't really like dealing with dealerships when buying a new car but Jeff, Mike, and Kevin made it as painless as possible. I look forward Edge! I don't really like dealing with dealerships when buying a new car but Jeff, Mike, and Kevin made it as painless as possible. I look forward in buying my next vehicle with them. More
Everyone we encountered at Kunes Ford was exceptionally friendly and knowledgeable. They spent quality time with us, answered all our questions and found us the perfect vehicle to meet our needs. They we friendly and knowledgeable. They spent quality time with us, answered all our questions and found us the perfect vehicle to meet our needs. They were helpful without being pushy or aggressive. Overall, it was a great experience! More
My last three car purchases and my now current car purchase has been at Kunes. This is an exceptional dealership and it is the people there that make the difference. Dealing with Frank, Nick, and St purchase has been at Kunes. This is an exceptional dealership and it is the people there that make the difference. Dealing with Frank, Nick, and Stephany on this latest purchase continues to show my wife and I how Kunes continues to hire quality people that bring salesmanship and relationship building to a high level. A good team. I would highly recommend anyone that is interested in new or used car to talk to Kunes before making a decision elsewhere. More
I came into Kunes Ford just to see how long it would b before I could own a newer car considering my past financial credit history. I walked out 3 days later with a car that I thought I would never b abl before I could own a newer car considering my past financial credit history. I walked out 3 days later with a car that I thought I would never b able to finance. Not only a reliable vehicle but one that exceeded my expectations way above anything I ever would have thought possible. From the friendly atmosphere first walking into the lobby, to the end result. Thank you Sarah Lawson for working with me to find a vehicle for me, Kevin Kramer for getting me the finance(which he had to work hard for me), to everyone else I forgot to mention. I tell everyone who is looking to buy a vehicle to go to Kunes. I will definitely be back when it is time for me again to purchase another. Very personable staff and reliable vehicles. Thanks again Kunes. bob More
Service all around was exceptional. Every one made the process easy, quick and stress free. Dave walked us through every step. He took as much time as we needed to explain everything we needed to know. He process easy, quick and stress free. Dave walked us through every step. He took as much time as we needed to explain everything we needed to know. He did a great job. More